Called earlier to see if I could buy a 20mm spring bar because I had one break and didn't have any extra. The person I spoke to said it would cost $5 for just one. That is ridiculously overpriced considering you can get 360 of them on Amazon for $7.90. Many jewelers give those out for free because it costs basically nothing, but Ambiance's greediness has lost them a potential customer.
Edit: I wasn't looking for anything free. I was looking for a reasonable price. How can you expect me to become a loyal customer if you...
Read moreMarco has been my go to jeweler for years beyond repairs and watch batteries. The movement on my Michelle ceramic watch went and they were no longer available. It took time, but through his resources I now have a working watch😊. He made a special order for me after researching for it. Marco also does custom work. He’s more than a jewelry store he’s a REAL jeweler and trustworthy and honest. Characteristics hard...
Read moreMy engagement ring prongs needed repair, I was able to get help as a walk-in quickly and for a very good price! I had been quoted much higher for a complete replacement of prongs elsewhere. Here the manager didn't try to sell me on something I didn't need and did a simple repair instead, although did advise to get prong replacement in the future. I'll certainly be back for...
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