10 Star Fitness — Local services in Spartanburg

If you're considering a membership at 10 Star Fitness, I’d really think twice. And if you ever want to cancel? Good luck with that. It’s a long, frustrating process with hidden fees and unnecessary hoops to jump through. You must go through multiple email requests and meet highly specific standards to qualify for someone who is eligible for “Cancellation due to move” or “Cancellation due Medical condition”. Its B.S. To make matters worse they drag on email responses, on purpose so you can continue to pay that monthly membership fee. On top of that, the gym’s equipment is outdated, and for what you’re paying, it just doesn’t feel worth it. I never make posts like these, but this is a scam at its finest. Here are the highly specific standards I’m talking about. What a joke!

Cancellation due to move:

· You must move your residence 50 miles or more from club facility.

· You must provide sufficient proof that you are moving. Please send in one of the following:

o New lease agreement in the member’s name signed by member and lessor.

o New utility hook-up or utility bill in member’s name.

o Newly issued driver’s license.

o Copy of a one-way plane ticket with copy of visa or green card.

o PCS orders – boot camp and basic training are accepted.

o Letter from employer (must be on letterhead), along with a copy of a pay stub.

o Letter from employer (must be on letterhead) and copy of corporate lease/extended hotel stay paperwork.

o Closing papers on a purchase of a new home.

o Students—must send in a copy of a class schedule and tuition receipt (must be on letterhead).

· Payments will continue on the membership agreement until the sufficient proof of move is received.

· No notice is required; ABC may cancel immediately after receiving the correct proof.

Cancellation due to Medical Condition:

· Cancellation is allowed for a permanent disability.

· Provide a letter from your physician stating you have a permanent disability.

· Must be on letterhead and signed by the physician with a phone number to call and verify information if needed.

· Payments will continue until the proper document is received from your physician.

· No notice is required; ABC may cancel immediately after receiving the correct proof.

Buyout Option:

· You must provide a 30-day verbal or written notice.

· The postmark date or date of the phone call will begin the 30-day period.

· You are responsible for any payments during the 30-day period.

· Written notices must state that you are canceling under the buyout option.

· A buyout fee of $59.00 is...

I have been to MANY gyms. I was here during hurricane Irma evac from florida, so I traveled to south carolina as my uncle lives up the road from this gym.

This gym was by far one of the BEST I have been to

Clean facility, perfect equipment for all fitness enthusiasts, to serious powerlifters/bodybuilders/crossfitters. very welcoming staff and most importantly passionate. You can see the staff WANTS to be there and wants to be engaged with members. I appreciate that much like anyone.

I was looking around for local gyms as I was staying in the area for a few days, I called and they said that they had an open house for about a week so I came in I worked out for free the whole time I stayed in the area and I was treated like absolute family.

Everyone was very nice and made my experience very enjoyable and I looked forward to even seeing the staff every day that I was there.

it's amazing that when you enter a gym the first thing that you see is the front desk staff and when they are positive and passionate and even the members that walk out smile and say hi to you, it really changes your whole day I remember Chass and ken both were very helpful and energetic. Because of hurricane irma, evacuating from Florida was a little bit mentally draining

but walking into this gym seeing both of them smile and welcome me was a breath of fresh air

The showers and bathrooms are spotless,

the workout equipment is perfect for any fitness level whether you are advanced to beginner,

If you are a runner, bodybuilder, powerlifter, crossfit or someone who wants to stay active and keep moving this gym is it.

I am not from the area so I was on a guest pass but they mentioned to me it was 24hours! I don't have kids but there is also a kids club there as well.

Overall this gym is definitely a place I would come back to and if I lived in the area I would totally work at as I am a strength and conditioning coach.

Great staff, great facility and it is something I will brag about for days to...

I thought the gym was well equipped. But my first problem came when I brought my 15 yr old son in, just to sit for a brief workout. They told me, "this time", he could sit on the couch, but that I shouldn't bring him with me.

My wife and I decided to no longer remain members at the end of my one year contract. I was informed that my membership would be automatically cancelled and nothing I had to do further. I have been contacted twice in an effort to have me renew, the last call was from the manager, he called me while I was driving in heavy traffic. I told him that I couldn't talk at the moment, He became angry, told me he had more important calls and hung up on me!

My wife was paying a month to month membership. She was told that she could cancel anytime with just a 2 week notice. But what they say and what is in the fine print of their contract is different. This is fraud. She went to cancel, they informed that she couldn't cancel in person that she had to sent a certified letter to Coops. She was told they she had to inform them why she was cancelling, etc... She was also told that they required at least a month's notice. I find this to be totally ridiculous. We were able to join in person. We didn't have to tell them why we wanted to join, etc.... It is just a way to milk more money from you. To leave after a year of a month to month membership, my wife had to send the certified letter and has to pay an additional fee of $49.99 just to leave! Amazing! I still don't trust them, so I cancelled the credit card and will see...