I have been coming here for years and I do love getting a haircut here. What i absolutely cannot stand is how long I have to wait. I book appointments online and every time I have tried to book an appointment it has been 2-3 hour wait times. Sometimes it's impossible to even schedule online because "all slots are full" and that is a very common occurrence after noon every day.
Just today I booked my appointment and 20 minutes after they opened it was a 90 minute wait. After waiting an hour I still had 67 minutes pending. Everytime I am here there are what seem like 5-6 empty stations but massive wait times. Really need more people scheduled to keep up with the demand. I get great haircuts here and I do love that. But I really cant block out 3 hours of my day to get it done. Will have to find somewhere else if this...
Read moreMy husband came in today to get his hair cleaned up and our sons trimmed. I don't know what the stylist was thinking because my husband came home. Our 5 yr old could've cut his hair better. He asked for a fade which he said look okay at the time. He looked at the back of his head where the fade ended and his longer hair began and it was very uneven. He asked her to even up the line. Next thing he knows she's taking, what looks like a 1 all around the bottom and side of his head. She took it up higher in the back (like 1.5-2 inches) than where it originally stopped. She said "oops sorry" while cutting his side. He doesnt remember her name but she was small framed. Ended up having to cut all his hair down with a 2. We are both livid. Also left long stragly hair...
Read moreI want to start off by saying that I’m never disappointed when I come here. The store is very clean. The staff is always very friendly and professional, and consistently provide a high quality experience. Today we received a hair cut by Jamara and Tara. They both did an amazing job, and we’re very happy with the way our hair looks. I highly recommend that everyone choose them as their stylists. They are so nice, and you can tell that they care a lot about their customers. We will definitely be back again the next time we need...
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