I submitted an online order on 6/16/2020, at 4:38:40 pm. It appears that all four of our subs were put together by a 5 year old child that can't read unless it's in crayon. But if they were put together by an adult, I would recommend some EXTENSIVE training on "Presentation of Product", "Customer Satisfaction" and "How to Accurately Read and Understand a Custom Order". Before placing my order, I highly considered choosing Subway for a "One Night Per Week" meal for my family, due to the deals that Subway offers. But if Subway is going to continue to serve customers "Slop" like what was served to us tonight, I will not consider that an option any longer..These subs were really slapped together as quick and meaningless as possible. I wish that I could send pictures through this feedback system. If I knew for certain that someone wouldn't spit in my food, I definitely would have taken them back to the Subway where they were ordered. Problems with the first Veggie Delight on my receipt are as follows: everything that was suppose to be (MORE) was actually (EXTREME LESS). Everything that was (NORMAL) was (WAY TOO MUCH). There was SOOOO MUCH sweet onion sauce that it was pooled into the wrapping paper and it made the bread soggy and undesirable. The Tuna Sub on the receipt had so much mayonnaise on it, that it was dripping from the wrapping paper and it was caked into the bread. The bread was covered in mayonnaise from front to back, top to bottom, inside and outside. This also made the bread soggy and undesirable. The second Veggie Delight on the receipt was the worst one. Everything was wrong with this one. It was the tiniest sub that I have ever seen in my life. This one upset me the most. It was so skinny. There was hardly a handful of total vegetables in this sub. It was so small that a toddler could have ate the whole thing and still asked for more. It would have been more full if it were "bread only". The Spicy Italian Sub on the receipt was completely filled with olives, pickles and green peppers, as if we had requested (MORE) for those toppings. Please do something about these issues. Please don't let stores build subs like any of these. I feel as if I am entitled to a refund of my $21.80 and/or 4 coupons for 4 footlong subs, since I did not receive...
Read moreUsed Subway App once at the Boiling Springs store. Next day my card is charged for $151.00 at Subway in New Jersey. Great lady at the bank changed out my card. The same people in NJ tried several other times to order with my old card, but that card was no longer active. I cancelled my Subway app account online by following the online link. Two months later I get an email from Subway Corporate that my request has been completed. TWO MONTHS!
So now I pay cash always at the restaurant. About two months ago the Subway in Boiling Springs gave me the wrong sandwich and left out part of my relatives order. I called and they said it could be replaced for free the NEXT day because they were closing. (9:45PM, but they close at 10PM) I didn’t go because it made me mad and they couldn’t care less that they made a mistake.
Tonight, I got there at 9:30 and was ordering my sandwich through the touch green menu in the drive-through. I guy came on the speaker and said what do you want, I’ll ring it up here. I told him and hot meatball sub extra cheese and mayonnaise and olives. he is rushing me to leave once they gave me the sandwich. Now, I have a salami sandwich loaded with mayonnaise and olives minus Also he said it was $7.15 yet I just noticed he charged me $9.76 🥴🤮😵💫
I officially hate Subway....
Read moreSo I came to this subway because the subway closer to me was… well read my review on the subway in Chesnee sc. This subway, needs 5 stars. It was clean….like OCD clean, and smelled sooooo good walking in. I was greeted with a genuine smile from one employee who I saw was putting his gloves on before I stepped foot in the door. I said that I had a call in (which by the way she took my order and repeated it to make sure she got it right) and the guy was about to ask my name when a gal came out heard that it wasn’t an in store order and said “Heather, right?” Yeah, it may be just a sandwich place with young peeps working there, but remembering names and welcoming people in like they’re old friends? Yeah, that’s been lost and when I find it… I will drive that 35 minutes and spend that gas money for that customer service. My son got the meatball and we got a couple of Italians which were omg good. You know, the kind of good where you don’t wipe the smutzch off your face from the first bite because your eyes have rolled back in your head and you are doing the “I can’t wait to get another bite in my...
Read more