Tractor Supply Co. — Local services in Spearfish

Employee name Matt was super helpful but I tell u what the employee named sunshine needs a wake up call on how to talk to and treat customers. Went in looking for fire brick. Matt even had a cashier run the sku number I had found on the website. Its for a 4 1/2" x 9" x 1" thick firebrick. Sunshine says their in the middle warehouse. Matt and i run up there to find like 4x4 bricks of compacted sand and he thinks he saw them in the top warehouse. So we go back inside to get keys to the top warehouse. Where we are told that she is the reciever and she knows that those are the ones while I was trying to explain the difference... takes one bad apple to ruin everything. But kudos to Matt for trying and hope sunshine doesn't run more valuable customers out with her attitude and lack of the ability to listen. Will most Defineatly go back but if she is the only option for service I will walk...

Usually I do curbside pick up because it’s quick and easy and fits in my busy schedule. They’re usually pretty slow about getting my order out to me but today was ridiculous. I pulled in said I was here, and waited for 20 minutes. I finally got inside because at this point I’m furious, and my order is just sitting there by the check out so I grabbed it myself and put it in my truck. I brought the cart back inside and an employee looks at me and goes “oh thanks for grabbing that I didn’t want to bring it out until the other customers left the store.” That’s beyond ridiculous that’s not how curbside works, it’s supposed to be quick. I’ve done curbside I’d know but this was really...

I've been in retail management my entire life and let me tell you this store is top notch! Excellent store, amazing deals! Surprisingly I found myself doing a large amount of my Christmas shopping here............ a supply store Go figure!

Todd is always great to work with and finds what I'm looking for everytime. Customer service is outstanding! Staff always remembers our names and what animals we have. They ask how they are doing. Cant beat the...