Most of the staff in this store are unnecessarily rude to customers, especially one of the female pharm techs. She had my primary and secondary insurance switched up when submitting for rx coverage, so coverage was denied. I didn't know what the problem was at the time so I called my insurance company that was denying coverage and they said to have Walgreens call them. When I told this pharm tech that I was told to have them call my insurance, she got very snippy and said that they were not going to do that. It also takes more than twice as long as it should to get prescriptions almost every single time. I will be switching my family of 6 to a different pharmacy and I wouldn't recommend this...
Read moreI wish I could give the pharmacy more than 5 stars. I have a unique prescription that is not always available, so when going on vacation my usual Walgreens could not fill it. They suggested I try Spencer as we were staying in Okoboji. I was hesitant due to poor Google reviews. I almost ran out of meds and had to go to Walgreens in Spencer. The pharmacy employees spent SO much time getting the prescription and working with my insurance, regular pharmacist & manufacturer! I was amazed with how above & beyond they went to save me $161 copay. And all the while were friendly and professional. I cannot say enough about Shelby...
Read moreOur Walgreens pharmacy is out of control. Never enough help and if you're Doctor sends in a prescription in the morning and you go in late afternoon you still have to wait a 1/2 hour. Never have enough people to cover the counter and the drive up. My step son had shoulder surgery today. When my wife called them for his perception they said it was ready. He lives 30 miles south from Spencer. When my wife went to get his medication they said it would be another 30 minutes. He was so upset that he said he had no time to wait. Now he is home with no medication and will have to wait till tomorrow for my wife...
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