Denver Mattress — Local services in Springdale

Truly, look no further for a mattress set than Denver Mattress! Was so sick of the mattress I was sleeping on, I was all prepared to fork over 2 grand for a Saatva mattress set, sight unseen. It was right before Labor Day, and this little voice in the back of my head kept telling me to go out and try a few mattresses before you throw out all this money on something, sight unseen - and I remembered something my mother had mentioned about Denver Mattress before - and thank you, Lord! I'm so glad I did!! Jacob Kelly took care of me, start to finish, and with it being the Labor Day holiday, I got in on some fantastic deals/sales and ended up with not only a new premium split king mattress/box springs set, but the adjustable bed bases with remotes to match!! AND ... they delivered it all to my home, set it all up, and took my old mattress/box springs with them when they were done! Oh, but I know what you're thinking ... That I paid a lot more than the original 2 grand. Nope! Because of the timing, hitting the sale, and the mattress chosen, it was only $200 more than I had originally planned to pay! Score!

I can only explain the sleep experience with two words - pure heaven. Denver Mattress has my business forever! Thank you DM and Jacob for making it such an easy and pleasant experience! Thank...

Purchased a Tempur-Pedic TEMPUR Ergo and TEMPUR Pro Adapt from Denver Mattress based upon previous shopping experience. I wish I would have gone elsewhere. The salesman ordered the wrong mattress pad and forgot to order a headboard mounting bracket. The first delivery crew brought the wrong sheets and didn't bring the straps to hold the two frames together. The first delivery crew was friendly and helpful, but didn't have the material to complete the installation. The second delivery crew (a week later) was unfriendly, rude, unprofessional, and would NOT listen to my suggestions. My wife and I spent three hours on our hands and knees correctly installing the headboard mount. We are both seniors and we were exhausted. I didn't expect cash and carry service for top quality money.

The manager, Amanda, is top notch. She did everything to make up for the salesman's and first delivery crew's problems. But, shop somewhere else if you aren't looking for cash and carry. This was not the experience I expected or paid for.

Update 02/28: 11:27 CST: I have submitted a request as directed by Jennifer B.

Update 03/09: 09:38 CST: Once again, the manager of this store, Amanda, took change of the problem(s) and resolved all issues. What a wonderful example of...

Denver Mattress manager Cody Carpenter was extremely helpful to my husband and I in choosing the right mattress and adjustable bed. We had done a lot of research, visited multiple bedding stores/showrooms and laid on a plethora of mattresses! We needed something to help my husband who is a side sleeper, with shoulder pain from a pinched nerve and me, a back sleeper with new, but severe arthritis hip pain that was keeping me up at night! He was not pushy or the typical “sales person”, he listened to our needs, wants, concerns and then showed us what he thought would work. Then, based on our response, he knew which direction in which to move for our comfort (i.e. firmer or softer). Once we made a decision on two different options, he gave us the pricing on both including delivery and any extras we may need to consider. He also gave us their and the manufacturer’s warranty and guarantee information so we would have everything we need to compare with other places we visited. Ultimately, we decided on Denver Mattress because of the pricing, customer service, and we believe we got exactly what we were looking for with no hassle. I highly recommend looking at the very large selection at Denver Mattress when you are in the market...