Digital Home Solutions — Local services in Springfield

I was interested in upgrading my current stereo systems, upstairs and down and DHS sent an employee to my home to give me an estimate. I have existing components that I am replacing and would need to connect them to wall mounted flatscreens. Part of my quote was relocating the electrical box and the giant TV would need to be taken down. The estimator indicated that he would return with a second employee to assist with this. I approved an estimate that included this work. Today was the scheduled installation and I was given a 2 hour window from 8-10 AM, for the installers to arrive. At 10:15 the original estimator arrived solo. When questioned as to where the other person needed to do the job was, he shrugged and said he’s not coming. I had rearranged my schedule and used PTO to accommodate the installation. Additionally I had moved furniture and the equipment to ease the install. I wasn’t happy. Then, the installer asked if I had any speaker wire because he was out of it! I canceled the job. To summarize, I took time off work and moved my furniture on two levels. I gave my dogs a small sedative the vet prescribed to calm them knowing they would be upset by strangers in the house. This company is a joke. The owner blamed it on poor communication with his estimator. They showed up late, didn’t staff for the job and didn’t bring needed equipment. They might be good at hanging TVS but I would not recommend them for...

I purchased a security camera system and had it installed. The installers were knowledgeable, professional, and did great work. The kept me informed on the progress of the installation and showed me how everything worked. Great crew and great company. I would highly recommend.

Update: I had some issues with my system when it would not go back online after installing an update. It was 7:30 on a Saturday night. I called their Customer Service line and was told they would pass the information on to Kris. About 15 minutes later, he called me back and talked me through the procedures to get my system back up and running. This was the first issue I've had with the system and it was corrected quickly, and on a weekend night. Awesome...

Jeremy was truly amazing! He met my husband at our rental property and removed I previously mounted TVs, my husband transported them to our new home, and Jeremy mounted them in two rooms, hiding the cord behind the wall! I can’t tell you what a huge difference that makes not having to stare at a cord going down to wall or have it covered with cord cover. Digital Home solutions is by far an OUTSTANDING Company they were efficient and fit me in the same day!! They happen to have a cancellation so they sent Jeremy right over to our house. Highly recommend calling them for any needs that you have of the service that they...