Mid-Missouri Bank — Local services in Springfield

Worse bank ever Ive had bank fraud on my account twice in matter of a week and half they refused to help get my money back they said that it would be easier to file a police report and to contact the merchant and their is no way to contact them then the guy at the bank said he would call me the next day to try and get me a number so I can call them myself he never called me so I’m pretty much out my money, and to top it all off the bank manager said since I keep having bank fraud on my account if they have to print me another card their going to start charging me like it’s my fault I’m no I think not; and the the male taller in the back said they knew the first time was bank fraud but since someone in Springfield mo use my account that they pretty much said that I did the charge which I didn’t , worse customer service ever, when you use a bank you should be able to trust your money in your account I wouldn’t recommend this bank to anyone it’s the worse bank ever I never had these issues anywhere else and if I did they would do what the had to, to get me...

I would like to address to: Rick Craine - vp. Mortgage Lender!! He was so super with helping us with our re-finance loan. I could never have asked for such a more wonderful person. He was just more super great than I even have the words to express!! He was so understanding and worked so hard for us to make this happen FASTER than we could ever imagine. Rick, You are the BEST!! He really went the extra mile for us. Dan Derges we have known for years and called him and he had Rick call us and it was just the BEST ever experience in our life and so easy. We were with another bank and so was so worried as we had so many issues with them. Rick told me no no.......I promise that will not happen with me..............and TRUST ME it was GREAT!!!! from the first time we met Rick he kept every promise he made. Because of Rick Craine we are with Mid-Missouri Bank on Campbell in Springfield and plan to stay with them for many many years!!! Thank you Rick for the fantastic job!!!!!!! John & Patty Merritt and of course Millie our Little Parti-Poodle who loves...

I recently moved to Nixa Springfield area and decided upon several recommendations to try MidMo. This was a whole new level of customer service at a bank. We were immediately greeted by friendly faces and and warm welcomes. We sat down In the waiting area and were even offered waters sodas or coffee while we waited. So Jasmine was the service rep that offered to help us first we sat down she explained she was training and Jen would be helping her through the process. Jen Haskins introduced herself and made the whole process of opening our accounts a very easy and oddly enough memorable experience. Since then she has remembered our names every time we walk in. Goes out of her way to come Say hi even if she is not the one helping us. She remembers our kids their ages their grades and has taken time out of her personal life to support our own business. This lady truly represents the epitome of “community” and Main Street America. She is a wonderful ambassador of what I believe MIDMO wants their employees to be. We will be MIDMO...