Space vape & Tobacco — Local services in Springfield

Love their selection, treat you like family. But they open and close whenever they feel like it. 2pm on a Thursday, gone. 11am on a Tuesday, gone. Ope, closed early today. Threw up a "back in 15" sign that ended up turning into 2 hours. They want to save money by not hiring an employee, but they also want to run personal errands all day without help at the shop. I work 80 hours a week and don't have time to hope you aren't lying about how long your break is going to be today. Erratic hours are worse than bad hours. I'd rather you be open from 11pm-6am and actually stay open than have convenient hours that you aren't really abiding by. I only need a vape twice a month and it's a problem 90% of my trips, which means it's happening WAY more often than I see it..

I had to take the time to write this because it really is a huge problem and I hope they see this and do something about it. It's your business, run it how you want, but this is probably why sales aren't great tbh. I'd love to keep you guys as my go-to, but right now I simply don't see...

Great Place!!Excellent Customer service.!First time I ever walked in I was welcomed like I was part of the family.The owner Sam was very knowledgeable and answered every question I had about a vape system that I was buying for my wife.Recommened a custard blend juice that my wife fell in love with.Went in a few days later for some smoking apparatuses and was helped by Joe.Great guy.I asked a lot of questions and he had an answer for every one.Very patient and I learned some new things as well.All around great place and a fantastic family-owned business.If you are in the area stop in and give them a chance to amaze you.You won't be...

Really need to update their business hours, or hire people that actually adhere to said hours. Never had a negative experience with them. Love the customer service. However, at least 50% of the times I’ve gone there (always during business hours) the doors are locked. No signs stating when they’d return. They also never answer the phone, even when they are open. You don’t know if they’re open or not until you show up. Pro tip: don’t even try to go...