White Iris Dress — Local services in St. John

Didnt have issues with Angie or the staff, but the seamstress Lupe is absolutely horrible. Spent almost three hours at the original fitting where she was using safety scissors to cut dresses. After being promised a second fitting because she forgot to pin the cups in and with only a few days before prom, we had to call ourselves to remind her. Came in the Wednesday before my dance, and everything was wrong. It was hemmed unevenly so the right side of my dress floated above the ground two inches. I came back the following day at the time I was told to, only for her to still not have it ready. After speaking to Lupe on the phone she insisted that if i wanted to get my dress back at all I had to deal with her schedule and pay the full $120, which was way overpriced than it should have been for simple alterations. Not to mention her unprofessionalism as she yelled at me through the phone over mistakes that were her fault. Took her over two and a half weeks from the original fitting for me to pick the dress up, less than two days before prom. Without a doubt the slowest, worst, and most unprofessional seamstress I have...

If you purchase from here make sure you take home your dress that day or you may not be able to get ahold of them to pick up. I had my daughters dress here and was unable to reach anyone for months. Owner claims i had no call no show appointments, which is not true because i have left voicemails and emails. No response. When i finally get a call it is to tell me that the hours are changing, which at the time i told them i would be there the next to pick up the dress and when arriving the store is closed. It has caused me so much time and stress worrying about if my daughter will get her dress or not in enough time. My daughter is completely heartbroken that she couldn’t have the dress of her dreams. I am only informing everyone to be aware...

This business owner is the definition of unprofessional. If you buy from another store she will harass you. Borderline insane if you ask me. Stay away at all costs. She thinks she runs the dress monopoly of Northwest Indiana and god forbid there's a little bit of competition she starts attacking her customers. I have to give 1 star but if I could I would give 0. And no Angie, this was well before March. I understand it's your job as a business owner to protect your company's image, but you know better than anyone the way you treat your customers that decide to take business elsewhere. I could never confuse the way you treated peers of mine with...