Elliott Electric Supply — Local services in Stafford

Worse experience very rude no customer service!! I’m building my house I bought some electrical items from them. Richard helped me . After my election installed the meter can few items he said he never ordered I tried to return them sales person Richard told me it has been over the time period he cannot take it back I asked him to issue me store credit and I need to buy lots of more stuff for home but he denied at the same time one other sales rep who was sitting right side of him start making comments and laughing I feel so insulted the way he was passing his comments I asked why you guys don’t have any store policy sign there is no policy sign in whole store. I asked speaking to manager or district manager I need to speak but they told me ha is in a meeting they gave me his card “Mando Rodarte” and told me he saying call me back instead of asking my number and saying he contact me . I’m very upset and not recommending to buy from here due to my experience. all the material was in good shape never...

If I say the rubbers are sitting on customer service it would not be wronged I purchased one Breaker GFTCB 250 it was sold out to me for $ 108 my next visit I needed the same breaker again the anothr sale man wearing glass who was sitting at middle seat of front desk asked me $ 140 I did not buy and bought from Amazon the another breaker GTTCB 120 he asked me $ 120 while Amazon is selling the same breaker in $ 74 it is big difference of price. No benefit for opening an account very rude customer service I informed him I would make a complaint about your behavior and the high price he told me he could provide the phone number if I needed to complain against him !!. do not recommend buying from this store still replacing all staff from customer service if they want to increase their sales...

As a professional industry supplier, they should have some guys who at least have a basic understanding of the material they're selling you. Rather, the place is filled with mindless airheads who couldn't tell a conduit from a box. I cringe every time I have to come here, I've never been in and out under 30 minutes, and I ALWAYS have to call my shop and get them to re-place the order or get the PO to "remind" them. For all the wait times you'd expect them to get the orders right.. right? Wrong. I can safely say at least half of my orders here have included incorrect parts, not enough parts, or additional parts I didn't request. If you can find a Wholesale or Crawford, they'll take much better...