Uff Da Shoppe — Local services in Stanwood

Sad.. We used to always get lefse here but never again.

Yesterday my wife sent me to pick up some lefse for Thanksgiving. The owner, who has always been so kind and gracious, was incredibly rude. She was busy, I was busy, we are all busy .. she said she would only accept exact change unless I bought 5x more than we needed. I thought, well that's not ideal but I suppose that will have to do and pulled the debit card out of my wallet. The owner sighed and rudely said "CANT YOU COME BACK TOMORROW!?"

I was floored and explained that we had an out-of-town funeral to attend tomorrow (Sunday). We both work 12 hour days, 5 days a week, so yesterday was our only option or no lefse this Thanksgiving. She couldn't have cared less.

A polite "so sorry, my debit card machine is down" or "Certainly, I just need a couple of minutes to finish what I'm working on and I'll be right with you" would have been a much more pleasant and appropriate interaction. I am stunned that a business owner would be so incredibly rude to a customer. I really hope she realizes that her rudeness can easily cost her more than $30 worth of business. My wife and I will never shop there again and we will tell everyone about what a rude experience I had. We loved that shop. Sadly, I hope...

Got here a good 10 minutes before closing time, needed only one thing specifically & was turned away by, who I believe was, the owner. Told me she was bagging it early & going home & I could go to QFC to get it. I went to QFC & did find what I was looking for & saw the store owner there as well. I have owned a very successful small business & always gave the extra few minutes to help my customers. I just feel that is such a poor business decision and tells me just how NOT important her...

My wife was so excited to go to this place. The female working there could not be bothered to even acknowledge her when she came in. There were so many little trinkets that my wife had questions about but the female stayed on the phone and seemed to ignore my wife for the entire 45 minutes she was there. She tried to go back in a second time to give it another chance and it was the same thing. Don't bother, the person working there...