We ordered our bridesmaid dresses in February of 2024. The wedding was August of 2024, and we had bridesmaids who still didn’t have their dresses until the day prior to the wedding even though the dresses arrived almost immediately. 7 months?!
When the dresses were finished she called and stated to come pick them up on Monday. We get there and she is closed even though her business hours stated she would be open. The following day we drove out there to pick them up and there were all sorts of issues.
She originally told us that the beading (which was provided to her by the bride) would be included in the cost of the dress for the maid of honors and then she tried to double charge for it upon pick up. (An additional $40.00)
One of the maid of honors straps were different lengths which made the dress sit odd on her chest. The other one couldn’t even sit in her dress because she altered it too small. Another bridesmaid got home took the dress out of the bag and it was ripped under the arm. Another had large thread things hanging out the bottom that needed to be cut.
The dresses were terribly wrinkly when picked up from her and she wanted to charge an extra fee to steam them even though it is typical that if you have a dress altered by someone that it is included with the cost.
Day of the wedding we had two straps break for bridesmaids, beads fall off of a maid of honor dress and a zipper break.
She has no clear invoicing system, only goes off of scribbles on a spiral bound notepad and then argues with you when she can’t even read her own notes.
Typically I do not leave bad reviews, however for $360.00 and a 7 month wait I...
Read moreI was extremely disappointed with my experience at this boutique. I ordered custom bridesmaid dresses in February for my August wedding, and the entire process was a nightmare. When the dresses finally arrived, they were all horribly wrinkled, and 4 out of the 7 dresses had significant issues.
One dress had straps that were noticeably different lengths, another had a hole in it, and others required extensive alterations because the sizing was completely off despite all the girls getting measured at the boutique. The quality of the dresses was shockingly poor and felt cheap, not at all what we were expecting. On the day of my wedding 2 of the girls had dress issues before we even made it out of the house. We had to sew them back together.
To make matters worse, after all the alterations, the dresses were still super wrinkly, and the boutique wanted to charge us extra just to have them steamed. I've never been to a place where you had to pay to have a dress steamed after it was altered—this should be part of the service. The girls had also paid extra for beading when they ordered the dresses, only to be charged again when they picked up their dresses. She does not have a formal invoice service which makes it difficult to keep track of the purchases and claimed we didn't agree to things.
Overall, this boutique failed to meet my expectations for quality and service. I would not recommend them to any bride looking for a stress-free experience. Save yourself the headache and go...
Read moreI give this store two stars because I don't hate things, but I really strongly dislike this store for a few reasons. I found a beautiful dress that I loved for prom and called every boutique in Michigan that carries it to see which would give me a lower price. This dress is originally $450, so I was very excited to find that Sue would be able to get it for me and sell it for $300. I know it's a lot but that's beside the point. I called twice before I went to the store (an hour away from me) to be completely sure that $300 would be my grand total, taxes and shipping included. She said yes every time I called. So when I got down there, she handed me a bill for $350. Fast forward to dumb me tryinget to pick up the dress today and when I get there, the dress she hands me is NOT the one I ordered. I don't know what the mistake was, but this was not my dress. My mom even thought it was a foreign knockoff with the brand labels stitched in. So I ask what happened and she keeps assuring me it's the dress I ordered, that it was just the lighting, and she wouldn't let me return it when the money I paid with hadn't even left my bank account yet. I ended up going to another store called Princess Fashion just down the street in Warren and the wonderful people there felt so bad they gave me amazing service and a complementary alteration. THAT is how you run a business. I will absolutely tell my friends and family about how Angel's...
Read more