Lucido Fine Jewelry Sterling Heights — Local services in Sterling Heights

After visiting two Trappers Jewelry stores, and adding my name to the waiting list for a Rolex watch, I waited. After almost a year, I decided to telephone Lucida's Fine Jewelry located in Sterling Hights. To my delight, I spoked with a team member Mr. Ali who gladly took my information then advised that there would be a waiting period, During the waiting period, Mr. Ali kept in contact with me encouraging me that once one is available that he would telephone me. After a three month wait, Mr. Ali telephone letting that the watch I wanted was available. Making my day, I was so excited that sleeping that night was hard to do. On the next day I arrived at Lucido's where. I was greeted by Mr. Ali who gave a firm hand shake along with good eye contact, making me to feel that I had came to the right location. After brining out my Rolex Submariner no date I lite up like a child in a candy store. Mr. Ali gave the history of the watch explaining that Rolex use 904L steel weighing 155 grams and the first time that the watch is would you should go back and forth winding it at least 40 times giving it a sitting time of 70 hours. I said wow, this person really knows Rolex watches. After completing the sale, Mr. Ali again assured me that anything I needed concerning the watch, don't hesitate to contact him, again giving me good eye contact a firm handshake then waked me outside to my vehicle. Should I ever want to move up the Rolex scale, I assure you that Lucio's Fine Jewelry and team member Mr. Ali will be number...

My visit to Lucido Fine Jewelry Rolex was one of the most memorable experiences I’ve had, and that’s entirely thanks to Ali. From the moment I walked in, I was greeted with the kindest, most genuine smile—one that made me feel welcomed and valued right away. Ali’s warmth and sincerity were apparent from the start, and it was clear that he wasn’t just helping me with a purchase; he was focused on creating an experience that went far beyond that.

Ali’s approach was so thoughtful and personal. He took the time to really listen to what I was looking for, and his genuine care in guiding me through every step made all the difference. It wasn’t just about watches; it was about making sure I felt heard and comfortable with every decision. His transparency and honesty made me feel confident, and there was never any rush or pressure—just kindness and patience that made the entire experience special.

What touched me most was how genuine Ali’s kindness felt. His smile was a reflection of his character—sincere, warm, and caring. Even though I didn’t make a purchase that day, I walked away feeling like I had gained a meaningful connection. If you’re looking for someone who will treat you with respect, care, and make you feel like more than just a customer, Ali at Lucido Fine Jewelry Rolex is the person to see. I’m so grateful for the way he made me feel, and I’ll always remember the experience with a...

I recently had the pleasure of visiting Lucido Fine Jewelry and I cannot emphasize enough how impressed I was with the exceptional service and warm welcome I received. As a watch enthusiast, I was thrilled to find a jewelry store that not only specializes in timepieces and other accessories but also goes above and beyond to ensure customer satisfaction.

First and foremost, I want to express my gratitude to the staff here for their incredible assistance in sizing down my cherished Rolex watch. To my surprise and delight, they provided this service completely free of charge, which truly exemplifies their commitment to customer care and satisfaction. Their attention to detail and expertise in handling luxury watches is commendable.

From the moment I stepped into the store, I felt a genuine sense of hospitality and professionalism. The staff members were incredibly friendly, approachable, and knowledgeable about their products. They patiently listened to my needs and preferences, taking the time to understand exactly what I was looking for.

I wholeheartedly recommend Lucido Fine Jewelry to anyone in search of top-notch service, exquisite jewelry, and an unforgettable shopping experience. Their commitment to excellence, genuine hospitality, and willingness to go above and beyond to satisfy their customers make them a true gem in...