Went in for a drain vent, the young kid stated that was a specialty part and that they do not carry such a thing. Looked for myself and found it, unfortunately it was the wrong size. Only when I started looking for it did the kid start looking for it, didn't even bother to see if he could order the part. When this was a True Value thus part along with several other sizes were available. Now in order to get a vent I need to convert my plumbing. A 10 dollar part would become a 100 dollar project. Lowes and Home Depot from now on. This Ace is not the place for the friendly, helpful hardware man....
Read moreProbably not the best hardware store to go to if you are unsure of what you need. Despite claiming to be "helpful hardware folks," they are not. I was installing new knobs on our custom cabinets and the screws were not the correct length. I asked my wife to go down there and buy the screws. I texted her the size to get and figured that a helpful hardware folk could help her if needed. All three workers couldn't figure it out and she came home empty handed. So I drive down there and find the correct screws in about 5 minutes. Turns out that all three workers were teenagers - I'd guess...
Read moreI e ran here for random bolts or nuts or such things time to time over 20 years. Online inventory seems to be accurate which is a huge help. Staff has always been very friendly and helpful. They're a bit more expensive than the big box stores, sure, but it's convenient and not outrageously more. I do wish they carried Craftsman stuff as that's my personal preference and I'd buy my tools and bits here to support local. But that's a company decision, not a location one. Worth checking out! Check online if they have what ya...
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