Standard Appliance Parts Co — Local services in Stockton

When my AC unit broke down in the peak of summer, I knew I had to act fast. After diagnosing the issue, I discovered that I needed to replace the motor fan condenser and a couple of capacitors. As a DIY enthusiast, I often handle such repairs myself, but finding the right parts can be a challenge. Fortunately, I discovered Standard Appliance Parts Store, and their exceptional customer service turned a potential headache into a seamless experience.

From the moment I walked in, I was greeted by a friendly associate who immediately offered assistance. I explained my situation, and the associate took the time to understand the specifics of my AC unit and the parts I needed. Their knowledge was impressive—they didn’t just point me to the right aisle but actually walked me through the differences between various models and brands of condensers and capacitors. They even provided tips on installation and maintenance, which was incredibly helpful.

The quality of the parts was top-notch. After replacing the motor fan condenser and the capacitors, my AC unit was up and running smoothly, cooling the house efficiently once again. The pricing was fair, and considering the high quality of service and parts, it was well worth it.

In a world where customer service often feels like an afterthought, Standard Appliance Parts Store stands out as a beacon of excellence. Their knowledgeable staff, prompt service, and dedication to customer satisfaction make them my go-to for any appliance part needs. I highly recommend paying them a visit and again, thank you guys for...

The people here were friendly from the moment I walked in. It was quite the drive for me to get to the store from where I live, but they accommodated me and I was in and out in just a few minutes. They do sell to the public (not just contractors or technicians) which is nice. I went in for a hvac part and got 2 plus a few other things as I wanted to diy my ac. I got home and called 2 times to ask more questions to try to get it working. They were able to problem solve with me to find an answer. Talk abotu above and beyond here! I took my part in, they brought me what I needed (even though I wasn't too sure about it myself).

The only reason for the one star down is that there is no refund to public for parts bought. While I can understand this, I do not give a 5 star rating because of that. I generally do not like policies like this, as a diyer I would like to know that I can switch parts or return if I need to a part I buy so that I do not have to make the hour+ drive for each part I may need. I'd like to be able to get every part I MAY need and make less driving trips.

I do RECOMMEND them though. I will be going back- loyal customer now that I know this place exists! And I do love the friendly and helpful service. The prices for parts were also...

Awesome Customer service. Scott helped me out this morning, I don't know anything about A/C units. I saw a video on YouTube and thought, this is easy peezy. Glad I stopped here, turns out I would have changed the wrong capacitor. Scott tested the one I arrived with, and noticed it wasn't faulty. Told him my problem and he quickly looked up my model number, gave me the part I needed. Thanks guys. Glad people still take their jobs to that other level.

A year later I am back! Now for other needs, my furnace went down and I called a local ac repair company and was quoted 16k to replace my whole unit as it was to old to repair. I took the fried board down to these guys, and not only did they have an updated board and an added sensor to update my heater. Was back running for...