Lotts Home Furnishings & Appliance — Local services in Stuarts Draft

My husband and I have been renting an apartment for the past 13 years, and our landlord allows us to order appliances when necessary and take the cost off of our rent. Lotts is THE place we go first to see what's available. We've ordered two used washing machines from them in the past 13 years, and today Lotts delivered a used dryer.

The people at Lotts are the most courteous, friendly, and helpful people. Lotts has quality used and new appliances, and their prices are reasonable, plus their delivery and takeaway prices are fair also. My husband talked at length on the phone yesterday with Haley and Robin, who were wonderful to speak with. Jonathan and Derek delivered our used dryer today, and they were in and out of our apartment within 10 minutes. My husband had gotten our old dryer ready for them to take away, taping up the cord and door, and Jonathan and Derek told him they appreciated it. My husband didn't mind doing this as everyone who works at Lotts is so nice.

Our current washing machine is a Frigidaire, manufactured in March of 2001 (23 years ago), and which will probably need replacing in the near future. We will most definitely be contacting Lotts to purchase a used washing machine from them whenever our current one bites the dust!

We're extremely satisfied with Lotts, and we'd encourage anyone to do business...

So we had to make a new purchase. Our 20 year old refrigerator was having issues and could stop at any time. We were trying our best to not have to buy new appliances as we are selling our house and moving in 3-4 years and selling appliances with the house. But our refrigerator had other plans of course. I reached out to my friends, Daren Lotts and Jennifer Lotts of Lotts Appliance and Furnishings in Stuarts Draft. Daren came twice to adjust and put on a new freezer gasket, trying to hopefully fix it so we would not have to purchase a new one. Finally we had to give in and purchase a new one. A huge shoutout to Daren, Jennifer, Haley Snead and Robin for excellent customer service!! We highly recommend Lotts Furnishing and Appliance. Excellent customer service and they are extremely reliable! Check them out, you will...

Our old refrigerator bit the dust last night. The next morning we visited the two big box stores, Lowe’s and Home Depot, with very little help and consideration. Their idea of customer service was nonexistent. We thought of Lotts in Stewart’s Draft. From the time we entered the store we experienced not only recognition but also a cooperative, helpful experience to find a refrigerator that met and exceeded our requirements. Their helpfulness and assistance allowed us to have our old refrigerator removed and replaced the same day. I am so happy that we were able to successfully complete a sale with a local small business. We will gladly tell our story to our friends and acquaintances. We will surely come back and shop with...