Hair Unlimited — Local services in Suffield

Have been going here for about 3 years to have my nails done. Sarah the nail tech is wonderful and does great work. Unfortunately the owner is a jerk. I had a credit on file to use and he was argumenitive and rude when I tried to schedule a nail app for an upcoming party. Which he canceled at the last minute on me. In a nut shell he told me since I only come in a couple times a year, not caring that I've been a customer for years, that I'm not a good enough customer for him to care about and that justfiied him arguing with me. Even though I love Sarahs work I will never give that jerk any more of my money! A costumer is a customer no matter how often they come in and shouldn't be belittled and...

Twenty years ago I called Cheri in desperation. I had a major life event and my long-standing hair stylist became ill and could not do my hair for the occasion. When I called Cheri, she couldn't have been more understanding, calmed me down and took care of me. Just like that! My hair looked the best and I was so thankful. When something like this happens, there is only one thing to do...become Cheri's client. Always professional, always welcoming, and always concentrating on my hair car needs ...that is how Cheri is on each of my visits. Cheri and her team of stylists keep current with hair care trends and styles. Twenty years later, I remain a happy client just as I did on my...

Made an appointment 2 weeks out on purpose for the night before photos were being taken. When I showed up I was told I didn't have an appointment and I must be at the wrong place, when I had their number still right in my phone log from when I called. I received nothing more than an insincere half apology and was turn away to drive salon to salon trying to find somewhere that would take a last minute walk in because again it was the night before a scheduled unrefundable photo appointment. The bright side, I did find a salon with much better customer service that bent over backward to fit us in because if...