Suffield Village Market — Local services in Suffield

EDIT and reasoning to go from four stars to two is below initial my initial review.

They've done a great job with the transition! That being said, the layout for a checkout line is still lacking, as it was prior to the change. It would be nice if there was a clear area to be in line. As it is now, folks pretend to "not see" folks already in line.

EDIT - I personally feel that new ownership has taken a (seemingly) successful formula for the store, and has turned it into a flat-out money making attempt. Ridiculously overcrowded aisles that make it difficult to find anything. Counters that close an hour early but signs that say it's for the customer's convenience that the store is open until xxxx time. They might be better served ensuring that the staple products are actually on the shelves prior to making it into a bazaar. I only ship.here for quick necessities now....

Unfortunately, I will no longer be buying food from here again. Yesterday I bought a sandwich, Boston cream pie bomb, and a slice of peppermint bark cake. However, upon eating 80% of the Boston cream pie bomb, I discovered the middle custard filling was covered in mold!!! The outside was covered in chocolate which prevented me from noticing it earlier. Totally disgusting!! If the inside filling was covered in mold then I can only imagine how OLD it was. Meaning they are not maintaining/keeping their food fresh. Who knows how long some of that stuff in that case has been there. If that is how their bakery is maintained I imagine the same goes for their deli & rest of the groceries there. I wish I had taken a picture but immediately spit it out & tossed it in the trash along with the other piece of cake and the sandwich. All of which costed...

Highland Market was a pleasure to shop at. The camaraderie amongst the employees was wonderful, and I could see they all enjoyed working there. They all would give their best and I felt good shopping there. Now, with the changes, and the new management and name, I will never shop there again. They treat their young impressionable employees like cattle and do not recognize their hard work. It's like they aren't even people. They are belittled and inordinately devalued by UPPER management instead of being appreciated for their efforts. I would say to people, DO NOT SHOP THERE. You would be supporting a draconian form of upper managerial execution of power over an employee that has...