Verizon — Local services in Sugarcreek

Spent a couple of hours in the store yesterday, because I was switching from Sprint and also wanted a new phone (got the Galaxy S10e). It took so long just because Sprint was being a pain, and it also took a little bit to get the new phone set up and all that.

Ashlin was a HUGE help and was so delightful to work with. She answered all of my questions (which were many...) and did a perfect job getting me all set up with my new Verizon account and new phone. I left knowing exactly what my bills/plan would be, how to navigate the Verizon app, and how to use my new phone - thanks to Ashlin being the best, happiest, and most patient tour guide for me.

Highly recommended store (and employee!) for any and all of your Verizon needs, especially if you are...

We were very impressed with this place! Dillon greeted us the moment we walked in and was very helpful in explaining my options when I needed to upgrade my phone but wasn’t sure what I wanted. In switching everything over, he was very professional and quick and answered any questions that we had. We loved how quickly everything was taken care of, I love my new phone and we will definitely come here again! A shout out to Dillon for...

Been doing business at the store for 10 years. Each time I come in it gets worse and worse. Used to be very hospitable. As time has gone on, there is different staff every time I go. They keep trying to corner you into plans that are not really advantageous. Just tried to go in to take care of some business and I wasn't even allowed to use...