Shop here when I need a few things although today the store manager John Cara made a very loud and dramatic show over me not having the card I was using to pay on me Physically . I have a picture of said card with my name and card number as well as my drivers license which he didnāt even bother to look at. He very rudely and loudly made it sound as though I was trying to cheat the store somehow. He then grabbed my cart and pushed it away from me not even asking if I was going to use a different form of payment which I was going to. I was humiliated and will never shop here again. He was so condescending and ignorant that I shouldāve slapped him to be honest. Explains why the staff is a majority teens . No adult would tolerate the way this man is . I am baffled how he is a manager. Let me say I can understand rules are rules but this man made a scene and treated me like some kind of degenerate for a...
Ā Ā Ā Read moreWe have been in this area for several weeks and I am truly amazed at the range of products this store holds. I always need some off-the-wall item when we travel and I have not been disappointed by this store yet. This trip it was a bathtub plug...I was surprised to find that they had 3 to choose from. The employees are friendly, helpful and definately willing to find answers to questions when they are unsure of the correct response. There is also a small branch of a local bank insise. The only complaint I could possibly make is that they have such a vast array of ice cream brands and flavors....that coupled with the many novelty ice cream type goods had me heading home with 2 half gallons of ice cream, a box of banana-sicles, a box of cherry popsicles AND a huge box of fudgesicles. I am laid out with a full belly just like a fat...
Ā Ā Ā Read moreI have been shopping for over thirty years at Gould's-when John and Ruth were owners in charge and for the first time I was floored when I was there on Saturday, May 9 2020 and inquired of Debbie Cara when did she feel some basic items would be available again ( Dawn dish detergent and canned tuna in oil) and she laughed at me. She followed that up with a comment that she thought they were doing a good job. I did not say she or John were doing a bad job. I worked in business for many years and was often asked a similar question to the one I posed and never was disrespectful to my customers. Debbie could have said I don't know but let me check. I did not respond to Debbie at the time but decided to write a brief note to express my displeasure with...
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