Suitland Bowl — Local services in Suitland

Came here with wife and kids. Would have been their first time bowling. Definitely sketchy at the entrance. The sign pointed us to what looked like a post apocalyptic remnant of a parking lot.

But we forged ahead only to find out that they decided to close on a friday nite at like 6pm because it was raining. However when we got there at like 7 it was no longer raining but unfortunately they had already closed.

ADDITION TO ORIGINAL POST ABOVE:

After my review I received a call from the owner and he clarified a few things for me to help me bring the rating up a little to a 2, from a 1:

He pointed out that I called him at 7:15PM and not 7:00PM. I guessed they closed at like 6PM above, but he informed me that they actually closed at 7:00PM on the particular nite that I came. Usually they are open until 10PM on Fridays but he explained that if there is very little foot traffic he will close the alley.

He mentioned that on his website it says that you should call before coming to the bowling alley to make sure they are open. That would have saved me a 40 minute trip in DC traffic, so keep that in mind if you don't want to be disappointed.

He told me that if I come back he would give me some kind of discount.

He informed me that he does not own the parking lot or the grounds outside of the bowling alley so he cannot control that it looks a little dingy.

I will try again to come back, and may raise my rating depending on what is inside and how...

Dear Owner, A week prior to my party event I called to confirm a few thing. The man that answered the phone was rude he hung up on me twice then my third time calling the young lady answered the phone to smooth things over. I already made my nonrefundable payment but at that moment I was going to get it back because I don't associate myself with rude people or businesses. The young lady assured me she will be handling the situation and the party. I just had a party there nothing screams party package that should be taken away. Bowlers should just pay the regular price and buy their own food. The food prices are very reasonable but what we received was unsatisfying. Some of my guest got over looked when they ordered their food before others. My daughter told the lane operator that the lane wasn't working he totally ignored her, I didn't find out until we leave but from the way we were treated that pissed me off. I only gave two stars because the kids enjoyed themselves for the most part. Beside the late food , they was crying about. You need at least one more staff and to pick the right staff in the front handling guest. It is a perfect spot for small kids ages 2 to 10. Customer Service should be a high priority. You offer arcade games but doesn't have quarters for the game nor want to give change back for the broken games. A few updates...

UPDATE: After my previous review (left below) I was contacted by one of the owners and our family was offered a free hour of bowling to help us have a better experience with them. Well, we went last Wednesday as a family and had an absolutely wonderful time! Joe was working and had us set up in no time with two lanes and all the things we needed to teach our kiddos how to bowl. We were there during a Seniors Bowling League and they were so pleasant to us. We plan to be back many times and bring friends along. This is a jewel in our community and I highly recommend visiting. I do recommend calling to be sure they are open as posted, but aside from that one caveat I very highly recommend them.

old review: We tried to go today to take our kids bowling for the first time while my sister and brother in law were in town visiting.. We arrived at 4:15pm and, after having to to figure out where the entrance is because it's not well marked, it was locked. I had called and spoken to a man earlier in the day to confirm that it opened at 4 PM. We tried calling again at 4:20 to see if they were opening soon, but no one answered. My children were very upset as they had been super excited to bowl for the first time. I'm really...