Golden Scripts Jewelers — Local services in Summerfield

A truly divine shopping experience.

Michael and Beverly are truly some of the kindest, most genuine people I've ever encountered anywhere and I'm so grateful that I found them and their lovely jewelry store.

I'm not a big fan of commercial jewelers. I prefer the personal touch that comes with having a family jeweler... a small business that takes the time to get to know you, get to know your preferences, and tailors recommendations to your specific wants and needs. People who stand behind their work, care about their craftsmanship, and do what it takes to get and keep your business.

About 2 months ago my favorite strand of pearls broke unexpectedly. For those same 2 months I had been debating if I wanted to go back to my previous jeweler to get them fixed, even though it would be a considerable drive to get to his shop... and given some recent concerns about the quality of his work.

Instead, I chose to look up jewelers in other areas that were a considerably shorter drive for me. I found Golden Scripts and was delighted to see how highly rated they were on both Google and Yelp, so I gave them a call and asked if they restrung pearls. Michael was very polite as he informed me that they did, and I told him I would be by later that afternoon.

I went straight from work to the jewelry store and made it before they closed. Beverly greeted me at the door and somehow she knew I was the person that called earlier that day. She said she that they were waiting for me and were hoping I would make it in time.

As Beverly collected my broken strand of pearls, Michael noticed my sorority letters and showed me some of the custom pieces he created for members of my organization. He also informed me that the store was having an end-of-summer sale and that many of the pieces in the store (including gold, diamonds and other precious stones) were being sold at deep discounts to make way for new fall and winter pieces.

I didn't even know people had seasonal jewelry, so they definitely put me on to something. Lol!

I took a look around the shop and noticed piece after gorgeous piece.... Many of which were crafted by Michael himself. What really got my attention were the rubies he sold in THE richest shade of red I have ever seen. I shared with him that although ruby is my birthstone, I've never purchased one for myself because all of the rubies I've ever seen are different shades of dark pink, fruit punch, magenta, or colors of that nature but that I had never seen rubies of such a high quality and pure color red. He showed me a few more of the ruby pieces he created, but I found a particularly stunning ruby bracelet hidden in one of the cases. From the moment I put it on, I knew I had to have it. I purchased the bracelet, but noticed a small defect in one of the stones. I mentioned to Michael that I wanted to wear it to an upcoming sorority event that weekend. He took the bracelet, identified which stone had the flaw, and guaranteed me that he would have it back to me in time for my event.

As I continued to shop, I noticed a diamond tennis bracelet with containing a set of some of the clearest diamonds I've ever seen assembled on a piece of jewelry. The design was simplistic but elegant and (bonus!) the stones were set in a way that kept the prongs from snagging the wearer's clothing. I tried on a few other bracelets that had more complex and interesting designs and noticed that they too were crafted to not snag the wearers clothes. I really appreciate that level of detail because there's nothing worse than having a beloved piece of jewelry that is an ever-present detriment to your wardrobe.

Beautifully and skillfully crafted jewelry aside, it was really the shopping environment that made this such a great experience for me. I was allowed to shop freely, not followed or watched suspiciously, and I didn't feel pressured to buy anything.

This store in a gem (no pun intended) in the community and I'm so grateful that small businesses like this one...

I left a ring to be engraved. I was told it would be ready on Tuesday. I came back Tuesday evening and the ring wasn’t ready. The gentleman said it would ready Thursday. I told him I could not get back on Tuesday. He said he would drop it off to me. He never did nor did he call to say he wasn’t coming. I waited a week and called. I asked if the ring was ready. I was told it would be the next day, but I waited two days. I asked what time the store opened and was told noon. I am here. It’s 12:33 and the store is closed. This is just poor customer service and management. Once I get my ring I will never do business here again. I try to support my folks, but this is too much. And he has...

Brought in 7 watches for batteries. Weeks later I'm still trying to pick up the last 2 watches. One needed a new band. What I was told would take a week has taken over a month. Received a call once after the first attempt to pick them up that they were ready. Not all of them were ready to be picked up. Paid the deposit at drop off and balance when 5 watches were picked up. Since then I've made 4 attempts to pick them up. Twice told they aren't ready and twice they...