The only reason I give 1 star and not 0 stars is because of the Parts Department, they have been excellent. I have worked a couple of times with Philip, he is very helpful and knowledgeable.
Unfortunately, can’t say the same for the Shop Service Department. I’ve called 5 times over two days. Each time I get transferred by the receptionist the call goes directly to voicemail. The receptionist has transferred me to different numbers to try and make contact, but still unable to talk with a person. I can understand that people are busy and can’t always answer a phone call. But, what is the point of having voicemail if you don’t follow up. I guess they aren’t interested in dealing with a private individual, because no one has had the decency to...
Read moreLaw Murdock helped meet my rental needs after hours without question. I was in need of a Telehandler and Scissor lift in a pinch and Law and crew made it happen after ours no questions asked. If you are in need of Cat construction equipment rentals in the Charleston area, see...
Read morethis is a sorry shop don't send your dpf to them to clean all they do is lie sent my filter to them they said they cleaned it sent it back under a different shop name to test them then they told me the dpf they just cleaned needed to be replace after they said it was...
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