I’ve been to multiple F45 locations and normally love the format, energy, and professionalism that the brand is known for. Unfortunately, F45 Sunnyvale feels like a major outlier — and not in a good way. I’m genuinely surprised this studio is still operating under the F45 name, because the experience here doesn’t reflect the same standards I’ve come to expect.
Trainers at this location don’t demonstrate exercises live, they just mirror the video playlist from an iPad onto the TV screen and leave it at that. One coach in particular gave off the impression of being completely new to the F45 environment — they didn’t look or carry themselves like a trainer at all, and there was no engagement or technique correction throughout the session. It made the class feel unstructured and even unsafe at times.
The equipment and studio upkeep also leave a lot to be desired. The space feels gritty and worn down, lacking the clean, energized environment that most F45s provide. I couldn’t help but compare it to F45 Branham Park or F45 Mountain View, which are both far superior in terms of coaching, energy, and maintenance — and they’re priced similarly.
If you’re thinking of trying F45, do yourself a favor and explore one of the other nearby studios. Sunnyvale’s location simply doesn’t deliver on the brand promise, and I walked away feeling like I wasted both my...
   Read moreI have been trying to cancel my F45 membership for weeks now, and the experience has been nothing short of a nightmare. I’ve repeatedly texted and called the gym, only to be met with either no response or a voicemail box that’s constantly full. It feels like they are deliberately avoiding me, making the cancellation process impossible.
It’s ridiculous that a business this large has such poor customer service. If they’re so quick to take your money, they should be just as quick to handle cancellations and basic communication! It’s beyond frustrating, and I feel completely trapped. I will never recommend this gym to anyone.
If you value transparency, good service, and your time, STAY AWAY from this gym! They clearly don't care about their customers once they've locked you into a membership....
   Read moreI have been member since August 2021, and F45 for me is a part of my routine. It is a great workout, classes are diverse, so there is always something new each day to train your body differently. Plus, the classes are only 45 minutes long, so one can easily add this group class into their daily routine with F45's extensive schedule. The owner and trainers are both warm and welcoming to both new and old members, you get a sense of a community here compared to other boutique studios in the area. The experience for me is that you feel like you are getting a personal training-like experience since the trainers will guide you by either modifying your workout or pushing you to go harder. I highly recommend this studio to anyone on their wellness journey, it caters...
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