Something has changed and not for the better. The Customer Service desk no longer prioritizes customer service. They will have staff count the till between shift changes while at the counter, and simply say "sorry for the wait"... For up to 10 minutes. 3-5 associates standing behind the counter, and a long line of customers not being served. When I approach store managers regarding this, their response is a shrug of the shoulders. It's not just this Publix. Something has changed, Publix. Aldi can't get to our area fast enough. Until Publix returns to being customer-focused, my money will be...
Read moreStopped in for some lunch, had a few choices some I'm just now thinking of. Two fried chicken places a Chinese restaurant a sandwich shop and a Beef O'Brady's. Didn't have a lot of time so I chose the chicken place Popeyes. In the same shopping center there's a gym a dollar tree, a fish market, there's also an oriental market there oh forgot one other restaurant Sam's buffet it's okay I like that they display on the outside of the store the menu for the week, I just didn't have time to sit down to eat I got my chicken and...
Read moreStop in the Publix Supermarket to get some dinner but guess somebody drop the ball and was no rotisserie chicken ready to go. I was told the wait for rotisserie chicken was 45 minutes... no kidding. The chicken wings only two boxes left look like they were there for hours. I consider this important because this is the only Publix 15 miles from Crawfordville. The people that works in Tallahassee from Crawfordville more likely will stop in this store to get groceries or like me dinner. Did took to one of the managers about...
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