Steven, the driver lied. Took my tip and didn't deliver my full order. I want all my money back and I plan to put a pause on this pizza hut location. I order here often. The treatment last night was so horrible that I considered driving to the store but I knew that I'd probably not even see the young man who lied.
I tipped 18%of my order for the driver to one, lie (saying he didn't have my apt number but it's clear in my receipt) THEN he man splained to my child that he would be "right back" with the rest of the order. After 20 minutes, I called him. Texted him the apt number and all he says, "I will be back when she is done cooking it".
That was 40 minutes after my order! If my order wasn't fully done, I wouldn't have minded a call to say, we messed up or had a change. Fine. But instead, Pizza Huts delivery driver took my money I tipped and probably ate the rest of my families meal that was ordered.
I want my funds back asap. I want his tip back! He lied for no reason. It's too hard out here for everyone for the little things like this to be our downfall.
DRIVER'S INFO: NAME IS STEVEN I see his tip isn't showing on my receipt but my bank...
   Read moreIâm a âregularâ customer here . This is the worst Pizza Hut I have ever been to âŚ
I used to work for Pizza Hut (different location) and can say I am very disappointed in the management/team here .
EVERY time we order pizza here our order is messed up . Nobody ever checks the notes on the pizza .. our pizzas are always either under cooked and doughy, missing toppings or weâre getting wrong pizza dough when we pay more for a different crust . Employees need to step it up and pay attention.
This location has gotten worse and worse . EVERY time I order here our order is messed up .
Iâve been scammed out of TWO cookies from here as well . I call , talk to an employee and tell them our cookie is MIA and they say theyâll write our name down for next time to get the cookies we didnât receive . Come next time our name is âlostâ and â oh sorry , I canât do anything because the woman who wrote it isnât here . Youâll have to call the call center â
There is a system for storing customers credits . I used to work for Pizza Hut! Employees are either lazy or need more training.
This Pizza Hut is...
   Read moreHorribly service. It is a shame. I placed an online delivery order for a large pizza and 16 wings. It has been 5 HOURS AND I HAVE YET TO RECEIVE MY FOOD. I called Pizza Hut after two hours of my food being out for delivery. When I got on the phone they told me it has been delivered. I LIVE IN A DORM. THEY WERE SUPPOSED TO CALL WHEN ARRIVED TO DORMITORY. They told me they were going to make my food and send it out to me again.After an hour and 20 minutes of waiting again, I called Pizza Hut for a SECOND TIME. I spoke to the manger. She was not made aware of this unprofessionalism. The manger told me that they were going to make my order for a third time.Then when receiving my food; they made it the wrong . I asked for spicy garlic wings instead I got garlic Parmesan. This establishment will no longer be getting my...
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