Great Customer service. (Nothing to do with keys). If you have a problem, they are pretty resourceful in fixing it. Was in the parking lot with engine issues. Forgot to replace the oil cap when I left home and vehicle was smoking badly spewing oil all over the engine! I needed to pull over immediately! I could see where the oil cap had dropped, but it was out of reach. I asked the woman in the key shop if she had a tool that could reach it. Without hesitation she grabbed some wire and within minutes retrieved the oil cap. I forgot her name, but she was a lifesaver. I'm a LYFT driver could not wait hours for AAA to come. Thank-you, for getting me back on...
Ā Ā Ā Read moreI searched multiple locations for prices and availability to cut my vehicle flip key. Hillsborough Lock and cut had the best rates and they also provided service that was so swift and smooth that I was surprised how fast it was finished. Their prices for key cutting and programing are less than half what the dealer charges and they also beat all of the other local competitors' rates. The service I received was extremely professional and friendly. The owner Cathy even went above and beyond to help me get my key properly positioned in a holder I provided after the key had already been cut. I will DEFINITELY be...
Ā Ā Ā Read more"I had a disappointing experience at this key shop. The individual assisting me came off as extremely cocky and unprofessional. Not only did they fail to provide adequate customer service, but they also displayed nosy and disrespectful behavior. It was clear that the staff lacked the proper etiquette and professionalism expected in a service-oriented environment. Overall, my interaction with this key shop left much to be desired due to the unnecessary attitude and lack of respect shown by the employee. I would not recommend this establishment based on my...
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