Midea Appliance Center — Local services in Tamuning Municipality

Terrible company. Not interested in customer satisfaction. I too wish that I could give a below zero rating. I bought a 3 door chiller from them and after two years I started to have problems. The capacitor caught on fire. After inspection the unit was rigged with a booster capacitor to run the compressor. This was a showroom unit. They blamed it on us that we installed the capacitor, which was not true. They then said they ordered the right capacitor and will be coming soon. After 2.5 months I discovered it was never ordered. They then ordered it from China and it arrived 3 weeks later. They installed it and told me the problem was the compressor. Again they told me that they will order it. 2 months later it still hasn’t arrived. Only to be told again that it wasn’t ordered. Now they are sending a tech over to make sure they will get the right part. I’ll never buy anything from these clowns again....

I wish I could give them a negative rating. I purchased a 55-inch television, and after using it for only a month, it started malfunctioning. I can't even watch Netflix on the television anymore. I reached out politely to inquire about returning or exchanging it, but despite numerous attempts, I couldn't get a response from the manager or owner. Although the staff were helpful, the lack of support from management is extremely disappointing. I will never recommend this store to my...

Do NOT go here. Impossible to get ahold of and they’re rude. You’re better off finding a private tech who installs Midea A/C units. Compressor failed after 4 months and unit is still under warranty but instead of taking responsibility and coming to fix it they’re trying to charge us over $200 just to take a look at it. I don’t understand why they can’t just fix it when we’re already paying over $1200 for the damn unit!!...