So im waiting for my car to get fixed at the Inspections Station, thinking my day was ruined, and I walked into this place. Thinking id see a counter top, and some kid who was working for the man for a few bucks. Boy was I wrong!!! Lounge for indoor smoking, a Freaking Chandelier Right in the Middle, and a Knowledgeable Rep who knew exactly what I was talking about. Now, after blowing my was at the Inspection place, I was in no position to get anything new, however the Rep answered my questions, gave me a history lesson on the place and hipped me to the Chandelier and its reason. I smoke Cigars, I roll Cigarettes, and I like nice things... I will be back, mainly due to the service, but also to see the Chia Pets...
Read moreBought a glass pipe here for $50 that was described to me as very durable and not easily broken. The exact words were "we used to throw these across the room to show durability." Needless to say the pipe broke on week 1 with most harmless fall on carpet. My issue is not that the pipe broke. It's that when brought to the "manager's" attention (Rachel? Rose) she was extremely rude and condescending and told me I was lying. No customer service skills at all. I've spent over $1000 there and won't give them...
Read moreThe cigar selection is good and the staff is friendly and competent, which is better than most businesses are able to accomplish. My only complaint is that the hours have changed and they now close at 6:00, NOT 7:00 as their web site and Google both advertise. Very disappointing to try and get here (or Raynham) after work only to find them closed. I’ll have to find a more convenient...
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