Pleasant Grove Florist — Local services in Texarkana

Absolutely disappointing! Spent hours looking online for the right flowers for my dear friends funeral. Finally found the perfect arrangement I could afford…I ordered online. What I ordered was beautiful…what was delivered to the funeral home was NOTHING like what I paid for. I read the disclaimer about sometimes flowers have to be substituted…I understand that. But the ones that arrived were no where in the color scheme I wanted for my close friend. They looked like leftovers that were about to go bad. I apologized to the family several times. They told me they died after 2 days and suggested I call the florist. I did not call…because I have been too heartbroken over losing my sweet friend to deal with this. I was too upset at the funeral to take a picture of...

OMG....TERRIBLE TERRIBLE TERRIBLE!!!!!!!!! My uncle passed away 10-22-20. We’re from Lubbock, Tx and were not able to attend the funeral so we ordered a standing funeral spray flower arrangement. Well they took a picture of the completed arrangement right before delivery. My mother paid $150 for an arrangement that was HORRIBLE!!! My cousin took about 7 pictures to show my mother what it looked like. I wish I could post pictures on this review but I can’t. Well by looking at the pictures they removed flowers and placed old wilted flowers on it. On the pictures it looks full and on the one that was delivered had a lot of emptiness. How could P.G. Do this to a family that is mourning over a family member that passed...

My coworkers called PG Florist and ordered an orchid to be delivered to my father's funeral service. They charged the credit card but never delivered the arrangement. I let my coworker know I never received it, so she called and the lady said she lost the ticket and didn't know where it was supposed to be delivered but ensured her that she would bring it to my house instead. She never brought it so my coworker called and requested a refund, but did not receive the refund either. 3 days later, no one will answer the phone and the mailbox is full. In other words... choose another florist!! Sounds like...