I'm following up from another incident that the owner attempted to fix months ago. She supplied me with a lifetime discount card, which I was appreciative since I had a very unpleasant experience there months back. Well, I came into the store using my discount card a few days ago, and the girl at the counter was very nice at first. After she rang me up, I noticed that she didn't give me my card back. I asked her about it and she suddenly gave me a lot of attitude, stating that they're supposed to keep the cards. I told her that mine was different and I was supposed to get it back. She did give it back, but the attitude is what I had the issue with. A negative, unprofessional incident like this is why the owner offered me a permanent discount card to begin with. I reached out to Sandy (owner) about this, and she stated the girl didn't know about the card. I reiterated that this lady had an attitude with me when I simply told her I was supposed to get the card back. The owner just flat out ignored me and did nothing about it. I then asked her if she wants me to just return the card since I will NEVER step foot in this store again. I'm pretty sure she'll ignore that too. I've never dealt with so much rudeness and unprofessional behavior since me and my baby moved to this place. I've never once had these types of issues at the store on Stateline. From what I understand, this issue with MP is a well-known one, which is why many people have stopped patronizing it. Go at...
Read more⭐️⭐️⭐️⭐️⭐️ A 10 out of 10 Experience!
I've been a loyal customer of Moderne Primitives for over six years, and I can't say enough good things about this place! From their exceptional selection of everything from pipes to mood altering chemicals, to their knowledgeable and friendly staff, It's one of those places you look forward to the banter every visit .
The quality of their products is unparalleled, and I've never been disappointed with any purchase. They consistently offer unique and hard-to-find items, I've been going there for 6 years and And I always see something new. The atmosphere in the store is welcoming and relaxing, making it a perfect spot to explore and enjoy at my own pace.
The staff at Moderne Primitives are not only experts in their field, but also genuinely passionate about what they do. They actually hold giveaways during holidays, as well as gift bags! They take the time to answer any questions and provide personalized recommendations, That is so rare nowadays!
Moderne Primitives is a true gem in Texarkana, and I wholeheartedly recommend it to anyone looking for top-notch products and service! It's absolutely worth your time! Highly...
Read moreThey get 2stars bcuz they actually had a huge selection of Kratom other than that, I won't be back. Almost got ran over by the chick Liz that works there, didn't know she was an employee at that moment though. Get inside, it's a big place. This Liz character let's it be known she works there asks if we need help, she is forgiven for almost hitting us. Prompt to acknowledge us but that was as good as it got. She showed me where the Kratom was, they did not have what we called ahead and asked if they had. Liz said they did, but they didn't. Didn't ask what we were interested in, nothing. The dude just walked away, seems the cellphone for both employees is way more interesting. Eventually had to resort to yelling at Liz and ask if she even really works there bcuz we were ready to make a purchase, smh. The kratom we got smells like spice but had there been an attentive employee at this horrible establishment, we could have been directed to most popular so on so forth. This is exactly why I hate running out and having to deal with silly smokes shops,...
Read more