Verizon — Local services in Thomaston

In the 45 minute period that I spend with Jarod, I learned more about cell phone operations and tower configurations then I have in the last six months that I’ve been trying to work with my current carrier. I greatly appreciate his candor along with clear straight options for going forward. I am currently trying Verizons system, in hopes of getting better call quality, reliability, and access to data that I currently pay $3600.00 per year for and only have access to a properly operating system 65% of the time. I am hopeful that given my current address that Verizon will be able to fill the void that my present carrier has dropped miserably, and sadly has no solution except for my purchasing additional equipment to allow access to V.O.P. Which they block and Verizon provide to there customers at no charge. I was pleasantly surprised by this gentleman’s honesty and transparency. If you’re looking for a honest, knowledgeable, professional, attentive, office in which to handle your data and communication needs I would recommend you stop by and meet Jarod and his team. You’ll be...

My husband and I bought new Android cell phones. We ended up having to make a 2nd trip to the store because of additional questions. Our initial sales person was not working that day so we received help from Gaven. He was beyond amazing. He answered every question and solved every problem. These people are great. Anyone will help you whether they sold you the phone or not. I hate change and have no patience, and I couldn't have gotten better service. You can't go wrong with anyone in store. Gaven, however, went over and above what I would call good service. Gaven, you are...

Had a long wait but that's to be expected when there is only 2 employees. Like any other contract related thing they push plans/accessories/upgrades pretty hard but are good knowing when to back off. Overall friendly associates. Only issue I had was the associate I was working with did not know how the Verizon rewards program worked and I had a device credit that she could not access. She did eventually discount my purchase but your people should know most of your...