Windsor — Local services in Tinton Falls

I work in retail for 15 years as a general manager of a company, and I was completely blown away when i shopped in this store and nothing really does that to me. I’ve seen the good and bad in so many different companies, when i walked in and asked the manager Sydney for help she was one of the sweetest, passionate, and most personal people i’ve met in so long in any store. I was so excited that windsor was now in the outlets since I live closer to there, and I walked in super excited asking her questions. She was so excited about her job, the store, and the company. It was just so beautiful to see someone love their job, and where they work it’s not a common thing nowadays, and I wish i could steal her and bring her to my company that I work for. I can’t wait to come back and see her and the rest of the girls that were in the store they were all...

I was there yesterday 10/1/23 , shopping with my husband and I had the best experience. Both young women working there( I forgot their names ) were extremely helpful and went above and beyond to help me get the sizes and style I needed . I did a huge shop at this store , and tried on quite a bit of clothes . The two young women that worked here made a great team and responded to my requests in a kind, warm and helpful way. Prior to coming to this Windsor, we were at the Guess store, a few doors down, where the help was very minimal if not any. It was refreshing to see how genuinely kind and hardworking these two young ladies were. I highly recommend this store . They will help you without any attitudes. This goes a long way…. Especially to the customers that come in like myself and spend a lot of $$$. Keep up the...

Buyers beware they do not disclose truthfully if items are refundable or not. I went to return some items and one of the items was a hair accessory. I had specifically asked the cashier at the time of purchase if it is returnable and was told it is. I was told the dress that I bought was the only non refundable item, which I did not have any intentions of returning so I had no problem.

When I came in today, I was informed the hair accessory was not returnable and was declined a refund. It did not say anywhere on the receipt that it was final sale. On top of it, the person who assisted my return sounded so condescending as if I should have known. No apologies whatsoever for the miscommunication and lack of transparency. Dont waste your time...