Blue Ridge — Local services in Tobyhanna Township

The Fact That I Am Forced To Give Them A Single Star Is Absurd, As Even THAT Is Way Too Generous! None Of The Previous Reviews About This Company Are Inaccurate. They Have ZERO Regard For Loyal Customers And ONLY Give Temporary, Much Higher Discounts To New Clientele. I Have Called Them Multiple Times In An Attempt To Save Money On My G15 Internet Bill And Their Main Responses Are "There Is Nothing We Can Do If You Are Not A New Customer." Or "We Can't Just Give Good Deals To EVERYBODY!" I Have Many Dropped Connections In My Internet Daily But They NEVER Take Responsibility For Their Poor Connections. Their Customer Service Aside From Billing (Who Are Always Pleasant To Deal With When Taking Your Money, Of Course) Is Absolutely Horrific! You Have To Literally Argue With A Sales Rep For Any Kind Of A Discount Which They Repeatedly Tell You There Are None Although That Is A Lie. This Company Is Aware That They Have The Monopoly In The Poconos At The Moment And Take Full Advantage Of That But I Along With MANY Other Customers Am Waiting For A Better Alternative To Come Along So I Can Take My Business Elsewhere. Blue Ridge Is A Horrible Company To Do Business With And Even Worse Because They Have No Shame In How They Treat...

I have lived in several different states from New Jersey to California and never have I had such shity service in my life. I have had to deal with my picture freezing in and out constantly when taping a show with the 'dvr' I was lucky if my shows did not freeze, pixel and was able to watch a show from start to finish without wanting to smash something. I replaced the box several times. As to their internet we had their so called fastest speed "NOT" at times it would take so long to open a page I could walk away for 10 minutes. Finally our monthly bill 193.75. We are moving to Florida in a few days there are so many cable companies to choose from we got a great deal 3 dvr boxes all premium HBO, Cinemax,Showtime and more and even higher speed internet plus home phone with unlimited international calls. Blue Ridge Cable sucks just look at their reviews not just on here look on...

Literally the worst internet ever. The dial up in the 90s was faster and i pay for the g15 PKG. Any time we upload anything or our cloud is running the internet stops completely. They won't provide a new modem . Saying I have to purchase one out of pocket. We reset our boxes like 5 times a day. No kidding, at least one time every-- single-- day. And of course that works!!I can't roll my eyes hard enough. Everytime a technician comes out there's nothing wrong. They have a monopoly of the whole area as far as internet goes so they hike up the price and lower the speed. We don't need any more data, we need better speed, connections and modems that are newer than the ones I had in highschool 10 years ago. If I had ANY other option I would pay triple to leave blue ridge...