Men's Wearhouse — Local services in Toms River

My adult son was in a wedding party and got the tux from your Toms River store. He was helped by an elderly woman with gray hair. She was rude and in a hurry. She quickly took measurements. Gave him size 7 shoes. I said he’s a size 9 and has been his entire adult life! She argued with Us!! I wanted to walk out but we needed this tux for the wedding. When the tux arrived the pants were too long and the jacket sleeves needed to be taken up! We had a different sales associate who was very friendly and customer focused. Suddenly the old woman who originally did the fitting rushed in and took over. She said the pants needed tayloring and we’d have to come back. I said no, we’re leaving today with this tux...fix it! The wedding was the next day. Then she stormed out. The first sales associate helped us by getting suspenders. Problem solved for the pants. The old woman said she would do the jacket sleeves but we’d have to wait. I said ok. About 25 minutes later she came out with the jacket. The sleeves were laughable. It was like a child did them! She said, “you know others need to rent that jacket too!” What does that mean?? And then said she could do it again and do a better job. Why didn’t she do a better job to begin with?? I told her forget it we had to go and left with the tux. Oh! The shoes did not fit!! The other sales person found a pair that fit perfectly. They were a size 9!!! In summary, the shoes were the wrong size, shirt too small, pants too long and jacket did not fit well at all. I’d never recommend men’s warehouse to anyone!! You guys seriously need to address this older, rude, incompetency woman working in your store. She also kept saying you have a $50 store gift card, like that was a big deal. Like I would ever step foot in men’s...

Back in the day you could go to exclusive retailers for an off the rack suit. My past experience was a higher quality in regards to the craftsmanship and fabric than what is sold off the rack nowadays. The staff knew fashion trends and gave expert advice. Those days are gone unfortunately.

I recently purchased a suit here. Several weeks later I returned to purchase shoes. When I asked which brand offers the best quality, I was told Florsheim. Wrong answer! This brand has been around before the turn of the century. The quality has changed dramatically for the worse. The leathers are thin and the whole shoe is poorly constructed. To my surprise I found Johnston & Murphy which is arguably close to custom quality. So the person assisting me did not know or it was in their best interest to sell me the proposed brand.

UPDATE: Love the shoes and dispise the suit. You see I went cheap and I got cheap. My days of $1500 suits are gone. My budget was my budget and I purchased a suit made of synthetic fiber. When I tried it on it draped well and had the feel, weight and appearance of wool. When I wore it for Christmas it did not wear well. The length of the pants were way off. The cuffs came to midcalf when I sat down. The fabric wrinkled horribly after just a few hours of wear.

The moral of this story is you get what you pay for! So I took the suit back to the store. The manager gave me a full refund less the tailoring fee, very reasonable.

Do your homework gents! If you have to, save your money and buy better quality. If you would like my advice I would be glad to point you in the...

Was just at Men's Wearhouse in Toms River with my fiance, and was treated with complete disrespect by the woman who met with us. Initially, she pointed out that my fiance was a skilled craftsman (he was wearing an iron worker shirt). After stating "I see you are an American worker," she immediately asked us "Are your friends in the financial position to purchase a suit?" We did not know what was meant by this, and interpreted it as us presenting as financial unstable (which we are not). After displaying a puzzling look that made it clear we had no clue what she was talking about, she failed to rephrase the question. A simple, "Are you planning on renting or buying?" would suffice, as this was the first time we were partaking in the process of picking out wedding attire (OBVIOUSLY). She then proceeded to berate us with questions, assuming we knew the entire wedding planning process, when again, this was our first rodeo. She then appeared agitated when we did not want the one color suit she provided us with, as she was observed huffing and puffing while giving us other colors that were in no way anything near what we had asked for. We felt as though our financial status was judged, that we were treated like uneducated, young fools, and that our opinion on what we wanted for our wedding day was irrelevant and not important. We will not be going back for any other occasion we have...