Vape716 — Local services in Town of Amherst

If I could give it zero stars I would. I have bought two dab kits. Neither worked. The first one was probably my fault no big deal. But I bought an ooze gusher global kit, the glass was broken even before I opened it so I called, was told it’d be replaced. Went there and nobody knew anything about it. Spent more money on a piece for it. Just for the actual battery itself to not charge, at all.. I wasted over a gram of dabs just trying to get something that was a display item to work. I used to spend $100’s a week here. Not happening anymore. I feel very taken advantage of… all I wanted was to get a dab pen and smoke and spent the last of my money on something YOU sold me on. Got any solutions to this little problem for me feel, free to contact me. Maybe I’ll fix my rating and reconsider, but if not ✌️ I’ll take my business back to Oasis.

/Kuz

Edit: I...

Worst customer service I’ve ever experienced called to see if they had a certain kind of elf bar and was hung up on after being told to come to the store then I called back and he yelled at me come to the store sir hung up again and one time I forgot the name of the vape and the supposable manager was super impatient and after I apologize he’s like well I’m having a bad day well sir aren’t we all I will never go back here after this last...

BEWARE, they don’t offer returns or exchanges on defective items they sell.. When I asked to manager to help me resolve the issue, showing him the defective product I had just bought from them 5 mins before, he refused to exchange the product for one that worked and kept my money. Ended up wasting $50 here. The customer service in regard to resolving such issues is just disappointing, so buy at...