DTLR — Local services in Town of Amherst

First time in this location. My daughter ordered a pair of sneakers ONLINE from the store in Maryland .my daughter received the wrong sneakers and it was for her Father for Father's day she is not happy at all.I know mistakes happen however let's see how accommodating they will be for their mistake. Maria the store manager at the Amherst location was very helpful, went above and beyond to call customer service for my daughter and assisted her all the way from making sure she sent the email properly. I see why she is a manager. OUTSANDING CUSTOMER SERVICE! She could od said it's online call them ..not my problem but she didn't. I appreciate Maria because not all managers are like you I'm...

We bought 3 pairs of sneakers there this time. (Not our first time shopping here.) A pair of Filas for my husband and one for myself and the high top silver sparkle Pumas for my 13 year old daughter. The Pumas and my (white & leopard print) Filas were on sale with mine being 30 bucks and the Pumas being only 20. The only ones we paid more than 50 were for my husband's Filas. They have toddlers, kids, mens and women's sizes. We usually find good sneakers here but they have all sorts of clothes here too. From grateful dead to...

The stuff was good, but today I went to the store, I was picking a birthday present for my boyfriend, then I thought it’s a bit early today so I decided to buy the clothes on Saturday. When I start to leave the staff member told me that u don’t buy any thing? I said no, she reply so u are here to mess everything up? Then I...