K9CLUBHOUSE — Local services in Town of Babylon

I spoke to Joe on two occasions. I stated I had gotten Zelly from the shelter and that she was a shiba mix with issues with strangers. I was going to book before thanksgiving, but I decided to book it during the weekend. Again, I spoke to Joe, and stated again, zelly is not great with strangers. As i walked in, I was verbal about how zelly is food motivated, to NOT approach her suddenly, and to give her treats. she is a type of dog that needs to sniff you first and will let you know when its okay to approach her. I turned around, left zellys favorite treats on the counter for him to take and all of a sudden he is behind me. Zelly snaps. He claimed that he didn't do anything, but i saw how he suddenly was behind the counter then by zelly.

There was NO second chance - he immediately put his hands up like i'm sorry we cant take her. I stated why he came up behind me in that way and proceeded to say he did nothing but walk up to her when i said not to. Zelly has been through trauma, and I am rehabing her in socializing with people and dogs - why wasn't she given a chance here? She is in a training program and is a sweet girl, all you need is some patience and listen to the owner; not just flat reject the dog rather than TRY and get the dog to be comfortable.

I went somewhere else, where they offered zelly to come in for an hour or two with me present so she can be more comfortable, it was a breath of fresh air when someone who actually cares about the dog and owner rather than flat out saying we can't take the dog after NOT listening to instructions.

I left my dogs name visible, because I want the staff to know that it was wrong on how it was handled. I would not recommend this place to "socialize" your pet after coming out of a shelter or want to help your pup, because its apparent they are not here...

We had previous bad experience on Rover where my dog was attacked on a meet and greet. We decided to visit K9 Clubhouse and toured the facility and it is darling! Person rooms with a bed, tv and fireplace! 👑🐾 I was sent pictures and The staff there are Great! You can tell they just care. They have overnight staff so the animals are not alone. There is 4 hours of playtime, 6 walks/ bathroom breaks, you can bring their bed, toys and favorite blanket!!! We felt more comfortable with the owner Stephen and his staff taking care of our dog than family!!! The rates were more than reasonable, they gave my dog a bath on his last day and we can tell that he was having a blast when we picked him up. We have a very friendly Pit Bull named Nashville and he made many friends and played well with his new friends. Thank you again to Stephen and his staff, and since we travel frequently, we feel wonderful that we feel safe leaving our Puppy/ child in K9 Clubhouse’s care. I highly recommend this place instead of Rover dog sitting and any Vet boarding facility where the dogs are left alone and very expensive. We noticed a van in the lot so K9 also offers drop off and pick up services as well as very reasonable grooming services. Thank you K9 Clubhouse and...

I am beyond grateful for this team of amazing people. I have a 2 year old Cockapoo who has separation anxiety. Due to an unexpected death in the family, I needed a quick doggie hotel. The staff gave me a tour, answered all my questions, gave great suggestions, and calmed all my fears. I even got to speak with another pet parent that had a similar situation to mine and offered her experience that helped my picking K9 Clubhouse even more. As per their suggestion which was spot on, we did a few day care visits so that he can get use to the staff. They customized his experience based off of him and gave him 1 on 1 time since he wasn't ready yet to play with other dogs. By the time he had to stay overnight a few nights he was playing with the staff, happy and comfortable. They didn't mind me calling twice a day to check on his progress 😊 and they gave me detailed updates that just eased my mind. In such a short time my little baby has grown so much and C.J. , Kaitlyn, and Gio have such a huge part to play in that. Thank you so much!!!! He will continue to come for daycare. If anyone has any doubts please take the tour, ask all the questions and be prepared to be blown away by...