My experience? First time I came up with had to tell him I was going to spend money and that I was ready for him to take me serious then I paid 175$ for a wire install as I had bought subs, amp wiring separate from Amazon. He installs wires total mess, and the funny part is I did the part of wiring the fuse from the hood to the trunk for them and they still overcharged me, the cheapness , sneakiness , and overall scam type of feel is what throws me off AND I STILL PAID because karma comes back eventually, then after 2 months my subs starts breaking out and amp going into protect so I come into the store to ask for help and he instantly starts talking in a condescending way because ima younger guy and starts yapping about oh no this that and that when I need help, that’s why I came here, then he says I’ll only do it if I can charge you what’s the point if I can’t charge you. And says because I only got the wiring he won’t do it unless he can charge me for the repair if it’s the equipment type of scam operation is this bald guy in the front “Sean” running absolute tool WOULD NOT RECOMMEND unless that’s your kink like Sean
Edit: he replys saying im a kid and to come with a parent, I walked into your store with respect your condescending nature is why your a weirdo, I paid money I got money, Money was never the problem it was the fact yu wired my whole system and instead of trying to diagnose the fix yu said yu would only do it if you can charge for it, your a cheapskate yu didn’t say anything about wait or nothing don’t lie to save your failing business ugly rims yu got Ina lobby collecting dust, look in a mirror sometimes the bald spot is shining for you to be able to reflect on your mistakes, do better your getting old and need money for retirement you will keep losing business with your strategy coming from future consumers your attitude is disgusting, superiority is a bad trait to have do better, don’t lie and reply saying things that...
Read moreThe guy who spoke to me did not seem trust worthy, so I walked out.This Person was setting me up, (without looking at the issue) for the most expensive outcome, telling me I would have to leave the car and labor is $100 an hour. The week before someone told me to come back when I did. If The car needed to be left they could have told me then. The Problem isn't me regardless of how long you have been there. How Long you have been there doesn't mean you are trust worthy. Maybe the problem is me, because you don't like people like me. Don't worry I will never come there again or let anyone I know go there! If my perception was incorrect, a respectable business would ask for the opportunity to prove me wrong by going above and beyond, to earn loyal patronage. Obviously the response shows their lack of concern for the perception of walk in customers. Further your angry response reveals an exposure of your less than...
Read moreBrought my daughter's cadillac xt4 to mastic auto sound and they blew up the subwoofer enclosure and door speakers and wouldn't fix anything, Brought it to Shawn at unique who I have been friends with for 25 years and he fixed everything they destroyed and made my daughter so happy. I should have went there first but my son was friends with mastic auto sound and if they treat friends like that what would they do to you? I have Brought 4 cars to Shawn at unique and never had any problems and if you do have an issue Shawn will correct it without any problem. I can't say enough about Shawn and his employees they are courteous and respectful and will be honest with you about what you need and don't need. Before you go anywhere do yourself a big favor and go to Unique for great service and deal with professional people. Thank you Shawn for all your help and making my daughter very happy. ...
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