H.O. Penn Machinery Sales, Parts and Service - Holtsville, NY — Local services in Town of Brookhaven

I have many pieces of equiptment and trucks, so far ive brought HO PENN a dump truck with C15 in which they diagnosed and repaired oil cooler and engine fan which was causing an issue with the engine break. Happy with the timeline i have recieved, they were able to take the truck and look at it a couple of days later, and then they are in the process of repairing it. They have been easy to deal with up to this point and thats what i look for when spending money to have a repair done THE RIGHT WAY! When it comes from this shop its done once and done right from what I’ve experienced and heard from all my friends. Thank you to the Ho penn team for treating my company and trucks well, have a happy holiday...

I would have given 5 stars… I walked into H.O. Penn Machinery feeling frustrated after an unhelpful experience at the parts counter. Thankfully, Cassandra, the receptionist, completely turned my day around. She greeted me with kindness and immediately took the time to listen to my concerns.

Cassandra went above and beyond to help me find the information I needed, ensuring I felt heard and supported. Her professionalism, patience, and genuine care made all the difference. H.O. Penn Machinery is lucky to have someone like Cassandra representing their company—I can’t recommend her...

the staff that is in this parts office is the worst they are useless a guy named Joseph is the worst very badly he treats the clients the truth I do not recommend this place optube a very bad service on the part...