Ace Flag Gift Shop, Signs & Graphics — Local services in Town of Cheektowaga

Recently I placed an order on-line order that I planned to pick up however, the system froze & I placed the order to ship so I wouldn’t lose the items. (I had ordered the last two in stock.) The store was closed so I e-mailed the store & asked them not to ship the items. I received a prompt reply notifying me the shipping charges had been deducted & my order was ready to be picked up. I was very pleased with their quick response & attention to my e-mail as well as their ability to deduct the shipping charges. It was very easy to resolve the problem & the customer service at Ace Flag was definitely 5 star! Anytime I have been in the store, all associates are helpful & courteous! Quality of products is excellent as well. I Highly...

I desperately needed a kite string for my grandson for Christmas. I wasn't having any luck finding it this time of year. I decided to call Ace Flag, what did I have to lose. A very friendly voice answered the phone. Her name is Meghan. She informed me that they did carry kite string and she just happened to have the type I wanted with the handles too. Meghan was kind enough to set it to the side until I could pick it up. She did this because it was the very last one they had. When I arrived, she remembered speaking with me and informed me of other products they had. Next time I purchased anything that flaps in the wind, I will be visiting Meghan at Ace...

We asked Ace Flag to install a flagpole on our lawn. They did a great job and when we sold our house and purchased another, we asked them back to do the same thing. It is hard to find a business that actually follows through and really commits to superior job. The whole process was seamless, timely and professional. When we're in the area of the store, we like to drop in a see what new things they have. They presented us with a nice 4x6 US flag when our flagpole was complete. An awesome gesture....