ALDI — Local services in Town of Cheektowaga

The service was horrible, we go to this Aldis all the time and the cashier Emily S was so rude...she was in conversation with another cashier who’s lane was closed and who’s name I didn’t get. We were the only customers in line and she didn’t even scan our items until we stepped into her line of sight and blocked her friend. She finally scanned all of our 3 items and then STOPPED TO CONTINUE her conversation. Our total was very visible and we were paying in cash but she ignored us even when my wife tried to wave a $20 to get her attention. They were speaking about someone who didn’t know the proper way to shelve things or some such. Nothing important, and certainly not important enough to ignore customers who have things to do and are tying to get out the door in the morning. We’ve witnessed this cashier do this before but not to ourselves. Her behavior is ignorant and rude and after noticing the cash in my wife’s hand she goes “oh sorry hun, have a nice day’...hun???? I’m not your friend, I am a customer. So incredibly irritated at this...

I've been doing curbside grocery pickup at this Aldi location, and they have been amazing. Mega shout-out to Claire, who fulfilled 2 of my orders so far. She has been incredibly friendly and professional, and she has gone above and beyond to make sure my orders are accurate and the items are high quality. In fact, all of the employees have been friendly, prompt, and helpful. Some of my friends have had concerns at other stores about getting quality produce - I can honestly say that the Aldi workers select better produce than I would, ha! For example, we've received some of the best avocados ever. Yum! I am so grateful that the Aldi employees are working and willing to help me and my family stay safe, and they wear smiles on their faces while doing so....

Rude, unprofessional staff, buy the low priced food of Aldi, just dont expect any customer service from the lazy staff and manager at this location, go ahead and connect the dots, one cashier open with huge lines. Rather go to a different Aldi 5-10 mins drive away been to 4-5 different neighboirhood aldi stores many times all have low prices and courteous customer service consistently, accept this location, if in cheektowaga just go to wegmens if u like smiles and friendly staff, bring in the self check out Aldi especially for the staff and manager at this location or try moving it like the walmart did and re-hire the rude staff. Keep the money in the community, no thanks...