Buffalo Party Rental — Local services in Town of Cheektowaga

If you do not need added stress for your wedding, avoid these people at all costs. I called for a simple price quote and enjoyed what I thought was a straightforward and amicable conversation - this company came with assurances from our caterer we so were pretty excited! I asked the woman, Shannon, to hold while I reviewed my address was correct- she thought she had placed me on a hold as well, and proceeded to complain about me to her coworker , calling me nasty names and debilitating my mental status . I was pretty shocked but cleared my throat and asked her if she was ready for the address- she seemed a little caught off . We finished professionally and she assured I’d receive a quote shortly. 5 days later , I’ve heard nothing. I’m ready to write this company off, but my caterer again assures me it might have been a misunderstanding and they’ll take good care of me. When I called back, I find out that through the twenty minute conversation we had, they never even took down my name, date, or began that quote. Needless to say, it just solidified what I’d already begin to assume about how unprofessional these people are. Stay away, and check out earlier google reviews- it seems there’s a history of...

Called them 4 days ago for a simple quote on a tent. I even knew exactly what size I wanted. Still no response. The young woman I spoke to was rather terse & unprofessional & kept interrupting me, talking about extra fees for same-day set-up, mileage, & what an inconveniece it would be for them to set up a tent on a Sunday (as if they'd never heard of such a thing.) Anyway, I'm glad Buffalo Party Rental is doing so fabulously well that they can afford to turn down what would've been over $800 in business (since I was planning to rent other items from them, as well.) I've already sent off my deposit to a place that gave me a friendly & immediate quote over the phone, with no extra fees.

) Anyway, I'm glad Buffalo Party Rental is doing so fabulously well that they can afford to turn down business because I've already made sent off a deposit to a place that gave me a friendly quote over the phone immediately, with...

We reserved a tent and tables for my daughter’s graduation party. Three days before the party we called to confirm and we were told we were all set for our party on Sunday. When nothing was set up on Saturday we called the office multiple times and no one answered or returned our calls. They never showed up on Sunday and we were left with no tent or tables for 90 people but were charged for the full amount of the rental. On Monday we called again and the owner was surprised no one showed up. He assured us all of our money would be refunded. It I has been a week and half since they never showed up and we still have not been refunded any of our money. We are currently disputing this with the credit card company. I would never rent...