Buffalo Games, Inc. — Local services in Buffalo

Where do I even begin? Buying the Starry Night puzzle from Buffalo Games was, without a doubt, one of the worst decisions I’ve made in recent memory. I’m not exaggerating when I say this puzzle single-handedly made me question my life choices, my patience, and the very concept of joy.

Let’s talk about the pieces, which I assume were cut by a blindfolded chimp with arthritis. They are so poorly die-cut that half of them look like they belong in completely different puzzles. You know that satisfying click when a piece fits just right? Yeah, forget that. These pieces don’t click—they kind of… smush. Or worse, they seem to fit, only for you to realize five hours later that Van Gogh's brush strokes now resemble a smudged bruise because nothing is aligned.

Also, half the pieces are IDENTICAL in shape. That’s right. Prepare to play a high-stakes game of “Does This Actually Fit or Is This Puzzle Gaslighting Me?” Spoiler: it’s gaslighting you. Every. Damn. Time.

Now, let's discuss the print quality. I’m convinced this company scanned a JPEG of Starry Night off a cereal box from 1997. The colors are muddy, pixelated, and wildly inaccurate. The deep blues and vibrant yellows of Van Gogh’s masterpiece are replaced with washed-out gradients that make the whole thing look like someone sneezed on a watercolor painting and called it a day.

And the cardboard quality? I’ve seen cereal boxes with more structural integrity. Pieces bend just by looking at them. God forbid you try to move a section you’ve assembled—because it will explode into chaos like a glitter bomb of despair. Some pieces arrived delaminated, as in literally peeling apart like a stale croissant. Fantastic.

The worst part? There is no satisfaction to completing this puzzle—because you won’t complete it. Why? Because it’s missing pieces. That’s right—after 20 hours of squinting, rage, and existential dread, I was left with three obvious holes, and one “extra” piece that doesn’t fit anywhere. It's the puzzle equivalent of being mugged and then handed a rock.

Oh, and their customer service? Nonexistent. I sent an email with a photo of the incomplete disaster and got a reply that said, and I quote: “We understand missing pieces can be frustrating. Here’s a 10% off code for your next order.” Next order? NEXT ORDER?! Are you out of your damn minds? The only next order I’m placing is for a flamethrower to dispose of this cardboard abomination.

If you’re looking for a relaxing weekend activity, skip this nightmare. Burn your money directly—it’s faster, cleaner, and less...

Our son learned a valuable life lesson thanks to this joke of a company. He wanted a specific 2000 piece Star Wars puzzle so he could put it together and then hang it on his wall in his bedroom using an adhesive backing to mount it. The kid worked at our local Little League concession stand to earn the money himself and then purchased the new puzzle from Buffalo Games. After all of his hard work, the puzzle was missing five pieces. We contacted Buffalo Games and received no response at all for over 60 days at which point I contacted them again and still received no response. Two weeks later, my son received a package from Buffalo Games in the mail. He was so excited that they had sent him a new replacement puzzle, but that excitement turned to tears when he opened the box and inside was an unsealed and possibly used hot air balloon puzzle. We told him this was a life lesson in dealing with people from the state of New York. The only satisfaction we had was throwing both puzzles in the trash. Congrats Buffalo Games, job well done on ruining the dreams and work ethic of the...

An excellent location for pickups, offering smooth and efficient loading processes. The facility consists of four buildings in the area, all providing ample space for semi-trucks, ensuring easy access and...