Herbal IQ - Cannabis Dispensary — Local services in Town of Cheektowaga

Discovering a dispensary like Herbal IQ is like uncovering a hidden treasure map, sparking a gleam in your eye and a spring in your step. Nestled on Transit Road, this humble establishment offers a surprising and delightful journey through the world of cannabis. It’s not just about the products but the full experience that makes this little shop a gem worth exploring.

As you navigate through Herbal IQ, it feels like exploring uncharted territories of the cannabis world. The shelves are stocked with an impressive selection of cannabis products from the finest pre-rolls and bud to an array of enticing edibles. Each product is more alluring than the last, making it a paradise for those who appreciate top-quality cannabis.

The expedition is led by a team of knowledgeable and welcoming staff. Their warmth is more comforting than a sun-soaked afternoon at Byron Bay. Their passion and understanding of cannabis shine through in every interaction, ensuring you feel guided by experts in a field rich with variety and quality.

Visiting Herbal IQ is akin to a joyful jaunt through an Ozzy bush—there’s excitement and discovery at every turn. This isn’t just a dispensary; it’s a vibrant spot that packs a punch, delivering an experience as potent as a kangaroo’s kick.

To sum it up, Herbal IQ has defiantly raised the bar, or rather, the ‘herbal bar’, earning a well-deserved 5-star review! In good ol’ Aussie lingo, Herbal IQ, you've done us a bonza! And remember, while the local slang may vary, one thing remains universal—quality, and Herbal IQ delivers...

Would give 0 if I could give 0. Have spent thousands of dollars at the store, had a defective pen and was told I was SOL. And my $60 is just down the drain. Will not be returning. Will not be spending another dollar there. Will be advising every single person ik to do the same.

For more context: I had bought and used the same product with no issues dozens of times, the “manager” kept saying it was user error and he couldn’t do anything, when I explained it burned from a single hit he couldn’t process that, yet it was used in the same exact fashion as every other time I had used it. A dab cart doesn’t burn out from normal use, especially within 24 hours of purchase, and especially w someone who’s used that same product without issue repeatedly. The product broke and they were unwilling to help. Truly a slap in the face to a loyal customer.

I’ve informed the product company why they’ve lost my business and that it’s simply due to the customer service at your store, and that you lost them a very regular customer due to ridiculous store policy .

UPDATE: the product company went above and beyond (EUREKA VAPOR). They took care of the issue quickly and professionally, and I’m super thankful to that brand for making this situation correct. Support eureka whether you buy at herbal iq (wouldn’t particularly recommend), or at another shop,...

THIS IS NOT A FAKE REVIEW, I WENT TODAY AT 230pm.

Absolutely awful experience. First off, I couldn’t even use my points on the purchase—so what’s the point of racking them up? Then I get handed a vape pen filled with old, brown oil. Sure, it technically worked, but it was clearly low-quality and stale—harsh, nasty taste and zero effect. Total garbage.

The worker who helped me was actually super polite, and I appreciated that—but when she checked with the manager about a refund, the manager didn’t even have the guts to come speak to me directly. Instead, she had the employee do her dirty work and tell me they wouldn’t refund the overpriced junk they sold me. Cowardly and unprofessional.

This place charges more than actual dispensaries but delivers none of the quality or accountability. They don’t guarantee fresh products and clearly don’t care once they have your money. Do yourself a favor and go somewhere that respects its customers. I wouldn’t recommend this place to my...