LN Nail Spa — Local services in Town of Clarkstown

Nikki has been doing my nails since she worked at Top Nails on 59. When she opened her own salon, I continued to support her. The past year, they’ve been many times I texted her for an appointment and she doesn’t respond for hours or until the next day. While she’s doing my nails, I see her constantly responding to text messages and writing names in her appointment book. Today I showed up for a 4:45 appointment and Nikki told me that she didn’t write me in the book and could not do my nails. She was about to do someone else’s nails. It took her 4 hours to respond to my request for the appointment. Nikki told me no one in the salon could do my nails and that I would have to come back. I walked out. This type of treatment makes it very clear that Nikki does not want or value me as a customer. I will not go back...

I came here because it was highly recommend by a long time customer but I will never again return. The Nail tech Hanna kept filing my nail even after I told her to stop because she hit skin. The polish job was sloppy so I requested someone else do it and she insisted she would fix it. I didn’t want to cause a scene so I let her but it was the worst mistake because it got worst and when she asked if I was happy with her work I in turn asked her if she was happy with her work and she admitted it wasn’t good and blamed me for making her do it over. I paid and left I was sooo mad. I called from my car to request a refund because I didn’t want to scare away others and the manager was even worst. Didn’t offer to fix it just said I should’ve picked a different color. Horrible service....

COVID Safety is a priority at LN Nail Spa! Nikki has done an impressive job preparing her spa for this new reality in which we are living. Her creative use of technology is aligned with CDC guidelines along with the essential sanitization after every client. A QR code is available at the entry for you to complete the requisite consent and a handsfree thermometer is placed inside. I have been there 3 times since the reopening and every client was wearing a mask and some were wearing a face shield. Thank you to Nikki and staff for caring...