Wegmans — Local services in Town of Clay

I’m so confused as to who is in charge of placing orders herein produce and why they suck at their job so bad and are allowed to keep it.

This is the fourth or fifth time in just the last few months where they have sold out of the turmeric ginger shots in the juice section of produce and every time it sells out, it’s not restocked for a week or longer. And I go in every day and the shelf is still swiped clean.

Common sense says if every time you get it it sells out within days and every time it sells out you can’t get it back on the shelves immediately to either buy WAY more for your stock or to make a purchase limit like a max of 2-4 per purchase but NO apparently common sense doesn’t factor into this. Even if the problem goes higher up the food chain to corporate why has no one in leadership noticed this or fixed it it doesn’t seem that complicated of an issue to address ??

Now that I’m sure anyone else who buys the shots regularly has noticed once they’re gone they’re gone for a while I’ve seen people buy two or three boxes at a time when they get restocked bc of your poor purchasing/restocking time which makes the problem even worse for someone that comes in more frequently but only buys 1 or 2 at a time Bc they’re gone within a few days of being restocked.

Someone in there with a brain PLEASE fix this it’s such an embarrassing problem to have that you don’t track or change or act off the purchasing patterns and numbers of your own store. If something keeps selling out immediately…. BUY MORE OR PUT A LIMIT. I swear...

Wegmans is great, but we've had problems with their meat and specialty cheeses lately. I bought a brie (rather pricey, MUCH cheaper at Aldi), and it smelled and tasted like goat. I had to throw it out and run to Aldi for a new one. I bought chicken breasts in the gold package twice, it was inedible each time, you can't cook the sulphur taste out of it. Friday we bought chicken in the regular multi pack, all inedible. The chicken was so tough it could hardly be cut with a knife; even our dogs and cats refused to eat it. The ground beef had quite the funky smell and was thrown out. I bought high end sharp chedder cheese, cut some slices to take to work today and it had white furry mold on it. Also, the produce on Friday looked terrible. I had to settle for celery with brown spots all over it (I'm not paying over $5 for your trimmed celery) and my red grapes had mold when I went to wash them for lunch. Sorry Wegmans, but you've lost my business. I can't afford to keep throwing out your expensive food. I'd return the products, but we're currently without a car and are too busy with overtime to keep...

This morning, 8/4/22, I was a customer at Taft Road Wegmans. I was there to purchase dog food for my Great Dane. They had one bag of the $50 brand my dog is required to eat. The bag had a tear on the bottom and the Wegmans staff had tried to cover the tear with a sticker! I had no choice but to purchase. I went through the self checkout lane and pointed out the issue to the representative. She agreed it was absurd to sell the food in this condition and recommended I go to customer service for a possible discount. The customer service representative pretty much told me to "talk a walk" and they would not do anything. Wegmans has become a sad greedy organization. How could they feel selling a torn bag of dog food meets their supposed "every day you get our best" slogan? Sad. I was not looking for anything more than a different bag or something to take into account the food spilling out of the bottom. Just because Wegmans has built this representation of quality doesn't mean they can abandon the effort it takes to maintain quality. Reputation only...