AFCO HOME APPLIANCE — Local services in Town of Hempstead

The place is a total rip off. I recently brought my vacuum cleaner in to have the belt replaced as I knew that I got something caught in the vacuum and had the ripped belt in my hand. Accordingly I brought it in to replace the belt. When I gave it in he charged me $20.00 for a bench fee which I paid. I went back the following day to pick it up and he said another $5.00. Meanwhile I said that I gave you $20.00 yesterday for the repair and he said the $5.00 is for the cost of the belt. This really upset me because he already knew what was wrong and the cost of the belt. He should have charged me the $25.00 up front and be done with it. However to add insult to injury, when I picked up the vacuum he told me that the brushes were no good and couldn't be replaced because they weren't available any longer and that the vacuum was basically no good. The gentleman saw this when he took it in and should have advised me of the fact. I am now out $25.00 and had to purchase a new vacuum cleaner at Home Depot. GREAT JOB AFCO at beating customers...

I called for service, comes; he tells me parts are No longer available! And that I need es NEW Machines, and i could purchase it thru them, and visit fee will be applied to it and it was $180, but I can as able to order them thru Sears that’s we’re I purchase them, so I’ll order parts and will call for installation but parts took a long time due to Covic19, and Now that I have parts he will charge me again a $200 fee and Not give me credit so what I paid him was only good for 30 days!!!!! total rip off and lack of consideration, specially during this harsh times , so disappointed 😞 If I could leave 0 Star, I would !!!, Greedy people Selfless and No value...

Manufacturer listed them as Authorized Repair but yet AFCO didn’t know they were. AFCO called to verify and asked if parts were still available for my VinoTemp. Once verified, I left my unit and the diagnostic fee just to find out that they can’t get the parts anymore? How is that possible if they just asked two days prior? Allegedly they never specify my model # but just a general inquiry as per AFCO but yet I’m responsible for the diagnostic fee and their mistakes for not asking for my specific model. Total rip-off and took my money potentially knowing that my unit can not be fixed or not willing to fix it… BAD...